Circulation

Les fonctionnalités de circulation sont accessibles de différentes manières. Au centre de la page principale de l’interface professionnelle se trouvent quelques raccourcis pour enregistrer les prêts, les retours ou les transferts. La liste complète des fonctionnalités est disponible sur la page du module Circulation, accessible depuis toutes les pages de l’interface professionnelle (lien en haut à gauche), et depuis la page d’accueil.

Before circulating your collection you will want to set your Global system preferences, Basic parameters and Patrons and circulation rules.

Quand vous êtes en Circulation, vous pouvez rapidement basculer d’un onglet à l’autre de la barre supérieure de recherche en utilisant les raccourcis claviers suivants :

  • activer l’onglet de recherche dans le catalogue avec Alt+Q

  • activer l’onglet de prêt avec Alt+U

    • cela ne fonctionne pas pour les utilisateurs de Mac

  • activer l’onglet de prêt avec Alt+R

    Note

    Les utilisateurs de Mac utilisent le bouton OPTION à la place du ALT

Check out (issuing)

Avant d’enregistrer un prêt, il faut rechercher l’adhérent via son nom ou son numéro de carte par exemple. La fonction qui permet d’enregistrer un prêt apparaît à trois endroits:

  • Check out option in the search bar at the top of the staff interface’s main page

    Menu and search bar at the top of the page in the staff interface

  • Check out option in the search bar at the top of the main circulation page

    The search bar at the top of the circulation module main page; the selected tab is Check out

Those two options are essentially a patron search. If you only have one result, Koha will automatically go to the patron’s file, in the “Check out” tab.

Check out tab of a patron file, current checkouts are hidden

If your search gives you more than one result, it will ask you to choose which patron to check out to.

Patron search results table

Note

You can customize the columns of this table in the “Table settings” section of the Administration module, under the patrons tab (table id: memberresultst).

Clicking on a patron search result will bring you to the patron’s file, on the “Details” tab. Click the “Check out” tab to access the check out screen.

If you have enabled batch checkouts, click the batch check out tab on the patron record

Batch checkout page in a patron file, there is an option to import a file, manually enter barcodes, and add a hard due date

Checking items out

Pour prêter un exemplaire à un adhérent, recherchez d’abord cet adhérent en employant une des options listées ci-dessus. L’écran de prêt s’affichera alors à vous.

Check out tab of a patron file, current checkouts are hidden

If “Always show checkouts immediately” is checked, you will see the list of current checkouts below the check out box.

Check out tab of a patron file, current checkouts are displayed

Note

The previousIssuesDefaultSortOrder system preference controls in which order these previous checkouts appear (earliest to latest, or latest to earliest).

Note

You can customize the columns of this table in the “Table settings” section of the Administration module, under the circulation tab (table id: issues-table).

At the top of the check out screen is a field to type or scan the item’s barcode into.

Note

Many modern barcode scanners will send a “return” to the browser, making it so that the “Check out” button is automatically clicked.

  • Si le code-barres n’est pas trouvé, vous serez invité à utiliser le catalogage rapide pour ajouter l’exemplaire. Apprenez en davantage sur le :ref:`catalogage rapide <fast-add-cataloging-label>`__ plus loin dans le manuel.

  • If the itemBarcodeFallbackSearch system preference is set to “Enable”, you can enter a keyword search in this box instead of just a barcode (this will make it possible to check out using title and/or call number).

  • If the AutoSwitchPatron system preference is set to “Enable”, scanning a patron barcode here will take you to that patron’s file.

Pour voir plus d’options lors du prêt, cliquez sur le lien “Paramètres de prêt”.

Checkout box with checkout settings section opened

  • Specify due date: this option can be used to override the default due date for the item, as defined in the circulation and fines rules.

    Note

    This option will only appear if the SpecifyDueDate system preference is set to allow staff to override the due date.

    • The red “X” is used to clear the date. If the “specify due date” field is empty, the default due date, as defined in the circulation and fines rules is used.

    • Remember for this session: check this box to use the same date for all checkouts. This will not only keep the specified due date for this patron but for all patrons, until you log out of the staff interface.

  • Automatic renewal: this option will allow this item to automatically be renewed

  • Don’t decrease checkout length based on holds: this option overrides the decreaseLoanHighHolds system preference.

    Note

    This option will only appear if the decreaseLoanHighHolds system preference is enabled.

  • On-site checkout: this option indicates that this checkout is an on-site checkout.

    Note

    This option will only appear if the checkout of items on site to patrons is allowed. These are usually items that are not for loan that you would like to check out for in-library use.

At the bottom of the page there is a summary of the patron’s current checked out items along with the due date (and time if the item is an hourly loan). Items checked out today will appear at the top, previously checked out items will be underneath.

Note

The todaysIssuesDefaultSortOrder system preference controls in which order these new checkouts appear (earliest to latest, or latest to earliest).

Note

Les exemplaires qui sont des exemplaires de prêt horaires incluront l’heure avec la date de retour.

If an item is checked out for on-site use, that information will be highlighted in red in the checkout summary.

Section of the patron's current checkouts table showing only onsite checkouts

The “Export” button at the top of the table allows you to export the patron’s current checkouts in either Microsoft Excel or CSV format, or even copy or print their checkouts.

Export checkouts options (Excel, CSV, copy or print)

S’il y a des notes dans la fiche adhérent elles s’affichent sur la droite de la zone de prêt

Checkout box with notes and messages next to it

If the patron has a hold waiting at the library, that too will appear to the right of the check out box making it easy for the circulation staff to see that there is another item to give to the patron.

The details of the checkouts will appear on the record detail page in the staff interface as well.

Item table in a record detail page showing which items are checked out and to whom

Printing receipts

Une fois que vous avez prêté tous les document à l’adhérent vous pouvez les imprimer sur un ticket en choisissant une des deux méthodes suivantes :

If you have the CircAutoPrintQuickSlip preference set to “open a print quick slip window” you can simply hit enter on your keyboard or scan a blank piece of paper with your barcode scanner. The idea being that you’re « checking out » a blank barcode which triggers Koha to print the “Quick slip.”

Une fois que vous avez prêté tous les document à l’adhérent vous pouvez les imprimer sur un ticket en cliquant le bouton Imprimer en haut de l’écran et en choisissant “Imprimer ticket” ou “Ticket rapide”

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Si vous avez choisi “Imprimer ticket”, cela imprimera tous les exemplaires que l’adhérent vient d’emprunter, y compris les exemplaires précédemment empruntés. En choisissant “Ticket rapide”, seuls les prêts du jour seront imprimés.

« Imprimer le résumé » va générer une page contenant les informations de circulation et « Imprimer les retards » imprimera un ticket listant tous les documents en retard.

“Print checkin slip” will print out a slip that lists items that were checked in today.

What prints on the slips can be customized by altering the slip templates under the Notices and slips tool.

Clear patron information

When you’re done checking an item out if you have the DisplayClearScreenButton preference set to “Show” you can clear the current patron by clicking the X in the top right of the patron’s info to remove the current patron from the screen and start over.

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If you have the CircAutoPrintQuickSlip preference set to “clear the screen” then you simply need to hit enter or scan a blank barcode and the screen will be cleared of the current patron.

Batch checkouts

If you would like to perform a batch check out you can do so by turning on the BatchCheckouts system preference and assigning the proper patron categories via the BatchCheckoutsValidCategories system preference. This will allow you to use an RFID pad that reads multiple barcodes or perform a batch check out for training internal use.

Batch checkout page in a patron file, there is an option to import a file, manually enter barcodes, and add a hard due date

From this screen you can scan several barcodes or load a file of barcodes.

If you have the SpecifyDueDate system preference enabled you will have the option to set a due date for the checkouts.

If the items cannot be checked out, a warning will be provided on the following screen, with the option to uncheck the items that are not to be checked out.

Warning messages when performing a batch of checkouts

Si vous utilisez un type d’adhérent pour les statistiques vous verrez qu’un usage local est enregistré pour chaque exemplaire scanné.

Batch checkout to a statistical patron, all checkouts were recorded as local use

Check out messages

Si vous prêtez un exemplaire qui a plusieurs éléments et que vous avez saisi cette information dans le sous-champ 3 de l’exemplaire (en MARC21), une popup s’affiche lors du prêt, vous indiquant le nombre d’éléments attendus.

Message in circulation, the message says "Note about the accompanying materials: + 1 folded map"

Dans certains cas Koha empêche le prêt pour un adhérent. Quand ceci se produit une alerte s’affiche, indiquant au bibliothécaire pourquoi l’adhérent ne peut pas emprunter de documents.

  • L’adhérent a accumulé trop d’amendes

    image499

    • You can set the amount at which patron checkouts are blocked with the noissuescharge system preference

  • L’adhérent a son compte suspendu

    image500

    • This can be set by the librarian editing a patron record and adding a restriction or by the Overdue/Notice Status Triggers

    • Si les membres du personnel a les bonnes permissions, ils pourront outrepasser les restrictions temporairement

      image501

  • L’adhérent doit confirmer son adresse

    image502

    • Cela peut être paramétré par le bibliothécaire en modifiant la fiche adhérent et en ajoutant un flag

  • L’adhérent a perdu sa carte de bibliothèque

    image503

    • Cela peut être paramétré par le bibliothécaire en modifiant la fiche adhérent et en ajoutant un flag

Check out warnings

Parfois les retours vont générer des messages d’alerte qui s’afficheront dans un encart jaune au-dessus du champ retour. Ces alertes doivent être confirmées avant que vous puissiez continuer à enregistrer des retours.

  • L’adhérent a des amendes

    image504

  • Exemplaire mis de côté pour un autre adhérent

    image505

  • L’exemplaire devrait se trouver sur l’étagère des réservations en attente de retrait par une autre personne

    image506

  • Document actuellement prêté à cet adhérent

    image507

  • Document prêté à un autre adhérent

    image508

    • Cette alerte vous permettra de faire une réservation pour le lecteur sur le document que vous essayez de lui prêter.

  • Exemplaire exclu du prêt

    image509

  • Patron has too many things checked out and AllowTooManyOverride is set to “Allow”

    image510

  • Patron has too many things checked out and AllowTooManyOverride is set to « Don’t allow »

    image511

  • L’exemplaire ne peut pas être renouvelé

    image512

  • Code-barres non trouvé

    image513

  • L’exemplaire prêté est marqué comme “perdu”

    • Depending on the value in your IssueLostItem preference, you may just see a warning

      image514

      ou un cadre jaune de confirmation

      image515

  • L’exemplaire prêté n’est pas recommandé pour un adhérent de cet âge

    image516

  • Item being checked out meets the decreaseLoanHighHolds system preference criteria

    image517

  • Item has accompanying material (field 952$3, “Materials specified”, is filled)

    Message in a blue box 'Note about the accompanying materials: 2 DVD'

    • If CircConfirmItemParts is set to “Require”, the staff member will have to confirm the checkout

      Alert in a yellow box asking to confirm checkout 'Please confirm checkout Please confirm that the accompanying materials are present: 2 DVD Yes, check out (Y) No, don't check out (N)'

Renouvellement

Checked out items can be renewed (checked out for another period of time) based on your circulation rules and renewal preferences.

Si vous l’autorisez, les adhérents peuvent renouveler leurs exemplaires via l’OPAC, mais vous serez quelquefois amenés à les aider à renouveler leurs exemplaires via l’interface professionnelle.

Pour renouveler les exemplaires d’un adhérent, vous pouvez faire une des deux choses suivantes.

La première est de se rendre sur leur page “Détails” ou “Prêter”, et parcourir le résumé de prêts en bas de la page.

Issues table (circulation summary) in the patron file

In the Renew column you will see how many times each item has been renewed and a checkbox to renew the item for the patron. Check the box of the items you would like to renew and click the “Renew or return checked items” button, or to renew all items checked out to the patron simply click the “Renew all” button.

Two buttons 'Renew or check in selected items' and 'Renew all'

Sometimes renewals will be blocked based on your circulation rules, to override this block you must have your AllowRenewalLimitOverride preference set to “Allow”. If you allow renewal limit overrides, you will see a checkbox at the bottom left of the circulation summary. Check that box and then choose the items you would like to renew.

Bottom of the circulation summary table, there are two checkboxes 'Override renewal restrictions' and 'Renew as unseen if appropriate', followed by two buttons 'Renew or check in selected items' and 'Renew all'. The checkbox 'Override renewal restrictions' is checked.

Lorsque vous cocherez cette case, cela ajoutera d’autres petites cases dans la colonne de renouvellement à côté des exemplaires

You can also mark a renewal as “unseen”, to differentiate between renewals where staff has actually seen the item, versus renewals where they didn’t see it (over the phone, for example). To do this, you must first enable the UnseenRenewals system preference. Once enabled, a checkbox will appear at the bottom left of the circulation summary. Check that box to mark the renewals as “unseen”. Then click either “Renew or check in selected items” or “Renew all”.

Bottom of the circulation summary table, there are two checkboxes 'Override renewal restrictions' and 'Renew as unseen if appropriate', followed by two buttons 'Renew or check in selected items' and 'Renew all'. The checkbox 'Renew as unseen if appropriate' is checked.

La deuxième option est de se rendre sur la page “Renouveler” en cliquant sur le menu Circulation.

image521

Et scanner le code à barres des exemplaires que vous souhaitez renouveler.

image522

Si l’exemplaire est renouvelé vous recevrez un message de confirmation.

image523

Si le code à barres n’a pas été trouvé, il sera présenté comme une erreur.

image524

Si l’exemplaire n’est pas actuellement en prêt, vous recevrez aussi un message d’erreur.

image525

Check in (returning)

Le prêt d’un exemplaire peut être réalisé à partir de plusieurs endroits dans le logiciel.

  • Le champ retour en haut de la page principale

    image526

  • L’option de prêt dans la barre de recherche rapide de la page de Circulation

    image527

  • Le lien Prêt sur le résumé des prêts des adhérents

    image528

  • La page prêt dans le menu Circulation

    image529

  • Koha also offers an automatic checkin feature, which can be set in item types.

Checking items in

Pour rendre un document, scannez son code à barres dans la boîte prévu à cet effet. Un résumé de tous les exemplaires rendus apparaît en dessous de cette boîte.

image530

Note

  • You can customize the columns of this table in the “Table settings” section of the Administration module (table id: checkedintable).

Si vous faites des retours sur les exemplaires qui ont été déposés dans la boîte de retour alors que la bibliothèque était fermée, cochez l’option “Mode boîte de retour” avant de scanner les codes à barres. Ainsi, la date de retour effective sera celle du dernier jour d’ouverture de la bibliothèque.

  • This requires that you have your closings added to the calendar tool

Vous pouvez également choisir ici de ne pas appliquer les amenders aux documents dont vous effectuez le retour en cliquant sur l’option Effacer les amendes.

If you have the SpecifyReturnDate preference set to “Allow” you will be able to arbitrarily set the return date from below the check in box.

image1258

Check in messages

Plusieurs alertes peuvent s’afficher quand vous rendez des documents :

  • Si vous retournez un exemplaire dans une bibliothèque autre que le site principal, un message apparaîtra vous demandant si vous souhaitez transférer le document dans cette bibliothèque

    image531

    • Après le retour, le statut de l’exemplaire sera changé dans le catalogue pour “en transit”

      image532

    • Il faudra passer de nouveau le document en retour depuis son site propriétaire afin de signaler à Koha que le document est bien rentré dans son site de rattachement

      image533

      • Un message s’affiche indiquant que l’exemplaire n’est pas prêté, mais son statut dans le catalogue devient disponible. Cette étape est nécessaire pour indiquer que l’exemplaire a été reçu par le site de rattachement.

  • Si vous retournez un document comprenant plusieurs éléments ou parties, un message vous alertera sur le nombre d””éléments que vous devriez avoir entre vos mains.

    Message in a blue box 'Note about the accompanying materials: 2 DVD'

    • If CircConfirmItemParts is set to “Require”, the staff member will have to confirm the checkin

      Alert modal asking to confirm checkin 'Please confirm checkin Please confirm that the accompanying materials are present: 2 DVD Yes, check in (Y) No, don't check in (N)'

  • Si vous retournez un exemplaire ayant fait l’objet d’une réservation, vous aurez ce genre d’avertissement vous invitant à confirmer la réservation

    image535

    • Cliquer sur le bouton “Confirmer la réservation” marque l’exemplaire dans la liste des réservations en attente de retrait sur le site

      image536

    • Clicking the “Print slip and confirm” button will mark the item as waiting for pickup at the library and present the library with a receipt to print and place on the book with the patron’s information

    • Si vous ignorez la réservation, le document restera réservé mais son statut passera à Disponible. La réservation ne sera pas annulée

  • Si vous retournez un document ayant fait l’objet d’une réservation depuis un autre site, vous devrez confirmer et transférer le document

    Hold found pop up message indicating the item should be transferred to Centerville, the pickup library. The options are 'Confirm hold and transfer', 'Print slip, transfer, and confirm' or 'Ignore'

    • Clicking the “Confirm hold and transfer” button will mark the item as in transit to the library where the hold was placed

      image538

    • Clicking the “Print slip, transfer and confirm” button will mark the item as in transit to the library where the hold was placed and present the library with a receipt to print and place on the book with the patron’s information

    • Si vous ignorez la réservation, le document restera réservé mais son statut passera à Disponible. La réservation ne sera pas annulée

  • If you have the system showing you fines at the time of checkin (FineNotifyAtCheckin) you will see a message telling you about the fine and providing you a link to the payment page for that patron

    image539

Circulation messages

Les messages de circulation sont des courts messages que les bibliothécaires peuvent laisser à leurs adhérents et qui s’afficheront lors des transactions.

Setting up messages

Circulation messages are set up as authorized values. To add or edit circulation messages you want to work with the BOR_NOTES value.

image540

Le champ “Description” peut contenir un message préfabriqué que vous souhaitez voir apparaître sur la fiche de l’adhérent.

Important

Le champ “Description” est limité à 80 caractères, mais le champ message de l’adhérent peut en contenir plus. Entrez les 80 caractères dans le champ “Description” puis tapez le reste du message sur la fiche de l’adhérent.

Adding a message

Dans l’onglet de prêt d’un adhérent, vous verrez un lien “Ajouter un message” à droite de la zone de prêt.

image541

Quand vous cliquez sur l’une de ces options, vous devrez choisir si le message est à la destination du personnel ou de l’adhérent et quel type de message vous souhaitez laisser.

image542

Note

Le personnel verra aussi tout message à destination de l’adhérent.

Viewing messages

Les messages de circulation à destination du personnel et/ou de l’adhérent s’afficheront sur l’écran de prêt de l’adhérent à droite. Les messages à destination du personnel de la bibliothèque seulement sont rédigés en gras et rouge alors que les messages à destination de l’adhérent et du bibliothécaire sont rédigés en noir et italique.

image543

Les messages de circulation adressés à l’adhérent s’afficheront lorsque ce dernier se connectera à l’OPAC.

image544

Circulating bundles

This feature adds the ability to create bundles of items that can be checked out as a single entity. A bundle could for example be a box of related items from your library or a collection of musical scores which need to be circulated together.

You create a collection level bibliographic record and add items to it in the usual way. Those items can then be converted to a bundle by adding existing item records to them using their barcodes. The items will remain attached to their original records and be marked as ‘not for loan’.

Configuration

First you need to make some configuration choices.

Item types - you may want to create a separate item type to identify your bundles.

Circulation rules - you can optionally create circulation rules for your bundle item type.

There are two system preferences which control the status values used with bundles:

Creating bundles

The bundle functionality will only be displayed if you create a catalogue record with the Leader, (000 MARC tag) position 7 set to ‘c’ for Collection.

The leader cataloging form, the values are the default ones except for position 7 Bibliographic level, which is set to c - Collection

Note

It might be useful to have a separate MARC bibliographic framework for bundles with the ‘c’ set as a default value if you will use bundles regularly. You can also add any custom fields to the template that might be unique to bundles such as size or weight.

Your catalogue record will contain information to identify the content of the bundle.

For example, if the bundle is a box of resources for school children on the topic of oceans, the catalogue record might look something like the one shown below.

Detailed view of a record in the staff interface, it is a simple record with two items, both items have a 'Manage bundle' button on the right

Add an item record for each physical bundle. It is likely that you will want a specific item type for bundles so that you can identify them easily and create circulation rules for them. In this case the bundle has the item type COLLECTION.

An item record attached to this type of catalogue record can be converted into a bundle via the Manage bundle button on the far right-hand side of the holdings table for each item as shown below.

Adding items to bundles

Click on Manage bundle and then the Add to bundle button to add items to the bundle using the barcode of the item.

'Add to bundle' pop-up, with a field to enter a barcode

You will see a message telling you that the item has been added successfully.

'Add to bundle' pop-up, with a field to enter a barcode; above the field there is a message 'Success: Added' followed by a barcode

When you have finished scanning in items you can click on Close and view the bundle contents. The bundle contents list can be exported or printed if required.

A section to manage the bundle is open under the bundle item, showing the attached items

Avertissement

Items added to bundles are still attached to their permanent catalogue record, however, they cannot be checked out individually. When added to a bundle an item’s Not for Loan status is updated and can be viewed in the holdings table of the permanent record along with a link to the bundle. The Not for Loan status can be defined in the BundleNotLoanValue system preference.

Holdings tab in a detailed record in the staff interface, one of the items has the 'Added to bundle' not for loan status, the status column also shows which bundle this item is a part of with a link to the bundle

If an item is already found to be attached to the bundle, a warning message will be displayed.

'Add to bundle' pop-up, with a field to enter a barcode; above the field there is a message 'Warning: item xxxx already attached'

If an item cannot be added to the bundle for any other reason a failure message will display.

'Add to bundle' pop-up, with a field to enter a barcode; above the field there is a message 'Failure: item xxxx belongs to another bundle'

Removing items from bundles

To remove an individual item from a bundle you can click on the Remove button from the Actions column of the bundle contents list.

To remove multiple items from the bundle you have two options:

Use the ‘Remove from bundle’ button from within the Manage bundle display

A section to manage the bundle is open under the bundle item, there are two buttons: 'Add to bundle' and 'Remove from bundle'

Scan in barcodes in the same way as you add items to bundles. You will see a confirmation dialogue to let you know the item has been removed.

'Remove from bundle' pop-up, with a field to enter a barcode; above the field there is a message 'Success: Removed' followed by a barcode

If the item couldn’t be removed you will see a Failure message.

'Remove from bundle' pop-up, with a field to enter a barcode; above the field there is a message 'Failed: Barcode matched more than one item' followed by a barcode

The second way to remove multiple items is to scan the barcode of the item into the checkin box and you will be given the option to remove the item from its bundle.

Warning when checking in an item that says 'Item belongs in bundle This item belongs in a bundle' followed by the title and barcode of the bundle and a button 'Remove from bundle'

When you have finished working with a bundle you can close the contents list by clicking on the Manage bundle button again.

Circulating bundles

Checkout

You can checkout a bundle in the usual way from Circulation using the barcode of the bundle. If required you can create specific circulation rules for bundles based on their item type.

Remember, once an item is within a bundle it cannot be checked out individually. If you try to do this the following alert will be displayed.

Warning message that says 'Please confirm checkout Item is normally not for loan (Added to bundle). Check out anyway?' with two buttons: Yes, checkout (Y) and No, don't check out (N)

You can see the checkout from the patron’s list of checkouts.

Checkouts tab in a patron file in the staff interface, the checked out bundle appears as a normal checkout

You can also see that the bundle is checked out from the status column of the Holdings table of the catalogue record.from the catalogue record display.

Holdings tab in a detailed record in the staff interface, the item is marked as checked out, with the name of the patron, their cardnumber and the due date

Checkin

Check in bundles in the usual way from Circulation. You will then be prompted to verify the presence of each item that belongs in the bundle.

A list of the items currently attached to the bundle, and expected to be returned, will display at the top of the dialogue. Beneath the list will be a ‘Barcodes’ box where you are expected to scan the barcodes of the returned items one by one.

Please confirm bundle contents for xxxx pop-up, the pop-up shows the list of items that should be in the bundle, showing the title, author, item type and barcode, with a field in which to scan the bundled items' barcodes. One barcode has already been scanned, and there is a message 'Verified' followed by the barcode, visually, the scanned item is in a different color in the list above

As you scan items, the matching row in the list will be highlighted to give some visual feedback. You also see a running total of items that have been checked in on the right hand side.

When you have finished scanning the returned items you can click on ‘Confirm checkin and mark missing items as lost’ or you can cancel the checkin.

If all the bundle items were marked as found you will be presented with a message to say the checkin is complete.

'Bundle verified' checkin message with a button to view the bundle contents

You can view and print a contents list.

'Bundle contents' pop-up showing the barcode and title of each bundled item; there are two buttons: Close and Print

Missing items

If some items were found to be missing during the verification stage the check in will proceed but you will be alerted to the fact that the bundle content has changed and you will be given the option to view and print an updated contents list.

Warning message 'Bundle had missing items Bundle contents list updated', there are two buttons 'View updated contents list' and 'View list of missing items'

You can also view a list of the missing items.

Items missing from bundle at checkin pop-up, showing the barcode and title of each missing item; there are two buttons: Close and Print

Any items that were missing during the verification stage will automatically be marked with an appropriate Lost status and a return claim added to track which checkout lost the contained item. You can add your own Lost statuses as authorized values and can control which lost status is used via the BundleLostValue system preference. For example a ‘Missing from bundle’ status as shown below.

Holdings tab in a detailed record in the staff interface, one of the items has the 'Missing from bundle' lost status, the status column also shows which bundle this item is a part of with a link to the bundle

In the Manage bundle contents view, the missing item displays with the date last seen.

A section to manage the bundle is open under the bundle item, showing the attached items, a column status indicates 'Present' for all items except one, this one has 'Last seen' with a date

Claims returned process

Within the patron record the missing items are listed as claims returned and can be viewed from the Claim(s) tab in the Checkouts table.

Tabs at the bottom of a patron's file in the staff interface: 0 Checkouts, 0 Holds, Claims 0 / 1, Restrictions

Click on the numbered square to view the missing items for the patron.

If an item is found it should be checked in. The checkin dialogue box will include a button to ‘Resolve’ the claim.

Warning message 'This item has been claimed as returned by' followed by the name and cardnumber of the patron and a button 'Resolve'

You are required to add a resolution reason and can optionally change the lost value of the item.

'Resolve return claim' pop-up with one field for the resolution and the new item lost value

Inventory (checking bundle contents at any time)

A verification can be triggered at any time by checking the bundle in. If the system detects that the bundle was not checked out at this point, a modified confirmation dialogue is displayed which will include all items expected to be present in the bundle, even those currently marked as lost.

Please confirm bundle contents for xxxx pop-up, the pop-up shows the list of items that should be in the bundle, showing the title, author, item type, barcode and status, with a field in which to scan the bundled items' barcodes. One item has the status 'Missing from bundle', the other items have the 'Present' status

This allows for a quick view of what should be in the bundle and what’s currently marked as missing. You can optionally cancel the checkin or choose to rescan the items to perform the verification, marking items as found or subsequently missing. As this is a checkin that is not associated with a checkout, if new items are found to be missing, we will mark them as lost but cannot associate them with a checkout and returns claim.

Réservations

Koha allows patrons to put things on hold. A “Hold” is a way to reserve an item. Depending on your circulation and fines rules and hold system preference settings, patrons will be able to place items on hold for pickup at the library at a later date and time.

Placing holds in the staff interface

There are several ways to place holds from the staff interface. The most obvious is using the “Place hold” button at the top of any bibliographic record.

Detailed record in the staff interface

You can also click the smaller “Place hold” link found at the top of your catalog search results, or the “Holds” link found below each result.

A single search result in the staff interface

To place holds on multiple titles at the same time, check the boxes next to the titles in the search results, and click the “Place hold” button at the top of the search results.

Vous recherchez d’abord un adhérent à partir de son code à barres ou de tout ou partie de son nom.

Patron search when placing a hold

If you’d like to search for the patron first and then the bibliographic record for the hold, you can open the patron record and click on the “Search to Hold” button at the top of the patron record.

Row of action buttons at the top of the patron's detail page: Edit, Add guarantee, Change password, Duplicate, Print, Search to hold, Add message, Schedule pickup, and More

After clicking the button you will be brought to the catalog search page where you can find the title or titles you need to place a hold on. Under each title on the results you’ll see an option to “Place hold for (patron name).”

Single search result in the staff interface, among the options at the bottom, there is Holds and Place hold for Eva Dillon

If you want to place a hold on multiple titles for this patron, check the boxes to the left of the titles, click the arrow to the right of the “Place Hold” button and choose “Place hold for (patron name)”.

The arrow button next to the 'Place hold' at the top of the search results in the staff interface is pressed and the options are: Place hold, Place hold for Eva Dillon, and Forget Eva Dillon

Note

Once the holds are placed, you can choose to have Koha “forget” the patron’s name by clicking the arrow to the right of the “Place hold” button on the search results and choosing the “Forget (patron name)” option.

Selon le nombre d’exemplaires que vous réservez à la fois, vous obtenez un formulaire de réservation différent. Si vous réservez une notice unique, vous avez une liste de tous ses exemplaires que vous pouvez réserver.

Form for placing a hold on a single bibliographic record

  • Patron: the patron’s name for whom this hold is

  • Estimated priority: this takes into account holds that are already placed on this title

  • Note: enter any notes that might apply to this hold

  • Pickup at: choose the library where the patron will pick up the item

  • Request specific item type: if the AllowHoldItemTypeSelection system preference is set to “Allow” there will be an option to choose to limit the hold to a specific item type

  • Hold starts on date: if the AllowHoldDateInFuture system preference is set to “Allow”, and the patron wants the hold to start on a date other than today, enter the date here

  • Hold expires on: if the patron has specified that they don’t want the item after a certain date, or if you have limits on hold lengths, you can enter an expiration date for the hold in the “Hold expires on date”

    Note

    To cancel expired holds automatically you need to have the expired holds cron job set to run on a regular basis.

  • Hold next available item: check if the hold should on the next available item, if not, choose an item group in the “Hold next available item from an item group” section or a specific item in the “Place hold on a specific item” section below

  • Non-priority hold: if you are placing a hold for internal purposes, such as checking for missing pages or needing to add a label, check the “Non-priority hold” box. This type of hold will not prevent the patron who currently has the item to renew their checkout.

  • Hold next available item from an item group: if the EnableItemGroupHolds system preference is set to “Enable” and the record has item groups, you can choose to place a hold on the next available item of a group, rather than the next available item on the whole record or a specific item.

  • Place hold on a specific item: if the hold should be on a specific item rather than the next available item of the record or the group, select the item that should be placed on hold

If you’re placing holds on multiple records you will be presented with the next available option for all titles. If no items are available for hold it will say so on the confirmation screen.

Form for placing holds on multiple bibliographic records

If your library uses the patron clubs feature, use the clubs tab to place a hold for a club.

To place a hold for a club, click the clubs tab, search for and select the club name, and click the “Place hold” button.

Club search box when placing a hold for a patron club

Managing holds

Holds can be altered and cancelled from the holds tab found on the left of the bibliographic record.

'Holds' tab of a bibliographic record

From the list of holds you can change the order of the holds, the pickup location, suspend, or cancel the hold.

List of existing holds on a record

Note

If the HoldsSplitQueue system preference is set, you will see the holds list split across different tables by either pickup library, item type or both.

Note

If the AllowHoldDateInFuture system preference is set to « Don’t allow », you will not have the option to edit the date the hold was placed (the column labelled Date).

Note

Depending on how the HidePatronName system preference is set, the list may show card numbers instead of names in the patron column like in the image above.

Changing the order of the holds

To rearrange holds, make a selection from the “Priority” drop-down or click the arrows to the right of the priority pull down.

In the table of existing holds on a record, the Priority drop-down is open

Avertissement

Clicking the double down arrow to the right of the hold will stick the hold at the bottom of the list even if more requests are made.

For example, if your library has home-bound patrons that are allowed to keep items out for months at a time, it would not be fair to other patrons if a home-bound patron were able to check out a brand new book and keep it for months. For this reason, the home-bound patron’s hold request would stay at the bottom of the queue until everyone else who wanted to read that book has already done so.

In the list of existing holds, lowest priority holds are indicated by the double down arrow with a line underneath.

In the list of existing holds on a record, the last hold in the list has the lowest priority activated.

Clicking the double arrow again will put the hold back in regular priority, in last place.

Suspending holds

If a patron asks to have their hold suspended and the SuspendHoldsIntranet system preference is set to “Allow”, you can do so by clicking the “Suspend” button at the far right.

If the patron gives you a date for the holds to resume, you can enter that in the date box and click the “Update hold(s)” button to save your changes.

List of existing holds on a record, the first hold is suspended until 03/14/2023

Note

If the AutoResumeSuspendedHolds system preference is set to « Don’t allow » there will not be the option to put an end date on the hold suspension.

Note

The auto_unsuspend_holds.pl cron job is required to automatically resume suspended holds.

You can also unsuspend holds manually by clicking the “Unsusped” button.

If the SuspendHoldsOpac system preference is set to “Allow”, patrons will be able to suspend and unsuspend their own holds from their online account.

Deleting holds

To delete or cancel a hold, click the red trash can to the right of the hold line.

To delete/cancel a bunch of holds you can choose “del” from the drop-down menu on the left of each line and then click “Update hold(s)” at the bottom of the list.

The list of existing holds on a record, the Priority drop-down is open and the mouse cursor is on the 'del' option.

Receiving holds

When items that are on hold are checked in or out the system will remind the circulation staff that the item is on hold and offer them options for managing the hold.

Lorsque vous retournez un exemplaire réservé, Koha vous demandera de confirmer et de transférer l’exemplaire

Hold found pop up message indicating the item should be transferred to Centerville, the pickup library. The options are 'Confirm hold and transfer', 'Print slip, transfer, and confirm' or 'Ignore'

ou juste confirmer la réservation

Hold found pop up message. The options are 'Confirm hold', 'Print slip and confirm' or 'Ignore'

If the item needs to be transferred, clicking “Confirm and transfer” or “Print slip, transfer, and confirm” will mark the item as in transit to the proper library.

If the item is already at the pickup library, clicking the “Confirm” or the “Print slip and confirm” button will mark the item as ready for pickup by the patron.

Clicking “Ignore” will retain the hold, but allow the item to be checked out to another patron or change the status of the item (if it was returned damaged, for example).

The “Print slip and confirm” or “Print slip, transfer, and confirm” options will open a printable page that you can attach to the item with the necessary hold or transfer information.

Note

The slip that is printed is the HOLD_SLIP notice. It can be modified with the Notices and slips tool.

When the hold is confirmed, if the patron is notified, the “hold filled” notice will be sent to them.

Note

The notice that is sent is the HOLD notice. It can be modified with the Notices and slips tool.

Note

If the HoldsAutoFill system preference is enabled, the circulation staff will not have to confirm the hold, but they will have the option to print the hold or transfer slip.

Hold found and confirmed message. The only option is to print the slip

If the HoldsAutoFillPrintSlip system preference is enabled, the print window to print the hold or transfer slip will open automatically.

Once confirmed, the hold will show as “waiting” on the patron record and on the checkout screen under the “Holds” tab.

Table of patron's current holds

La notice d’exemplaire montrera aussi que l’exemplaire est réservé.

Holdings table in a bibliographic record in the staff interface, the item's status indicates that it is Waiting at Centerville since 07/28/2022. Hold for Mary Burton.

In some cases, a patron may come in to pick up a hold on behalf of someone else. In this case, make sure that the hold is cancelled when you check the item out to someone else. Alternatively, a check out might be attempted in error for an item that is already waiting for someone else. In this case you will be presented with a warning message.

Warning message when attempting to checkout an item that is currently on hold and awaiting pickup to another patron. There are two options: Cancel hold and Revert waiting status. And three buttons: Yes, checkout, Don't checkout and print slip, or No, don't checkout.

  • Cancel hold: in combination with “Yes, check out”, this option will cancel the current hold and check the item out to the new patron.

  • Revert waiting status: in combination with “Yes, check out”, this option will revert the waiting status of the hold (the patron who placed the hold will be back in first position in the queue) and check the item out to the new patron.

  • Yes, check out: this option will check the item out to the current patron.

  • Don’t check out and print slip: this option will open the print window to print the hold slip, the check out will be cancelled and the hold will remain.

  • No, don’t check out: this option will cancel the check out, the hold will remain.

If you try to check in an item that is already waiting to be picked up, a pop up indicating that a hold was found and the item is already waiting will appear.

Hold found item is already waiting checkin message

  • Confirm hold: this option will keep the existing hold.

  • Print slip and confirm: this option will open the print window to print the hold slip and keep the existing hold.

  • Cancel hold: this option will remove the hold.

    • If you cancel the hold and further holds exist for the item you will be presented with a new option to confirm the hold for the next patron.

Recalls

The recalls feature allows users to recall items that are currently checked out. Once the recall is confirmed, the borrower who currently has the item checked out will be notified that their due date has been adjusted and they need to return their item. Once recalled items are returned, the recall requester will be notified that their item is awaiting pickup at their specified pickup location.

See the requesting recalls section to learn how to place a recall in the OPAC.

Setting up recalls in Koha

To use this feature:

  • Enable the UseRecalls system preference

  • Set the RecallsMaxPickUpDelay system preference

  • Optionally, enable the RecallsLog system preference

  • Modify the following sections in the relevant circulation rules

    • Recalls allowed (count)

    • Recalls per record (count)

    • On shelf recalls allowed

    • Recall due date interval (day)

    • Recall overdue fine amount

    • Recall pickup period

  • Make sure all the staff member who will be managing recalls have the superlibrarian or manage_recalls permission

  • Schedule the recalls cronjobs

  • Review the recalls notices and slips to make sure they have all the information needed

Managing recalls

The recalls feature is relatively automated. Staff do not have a lot of manipulations to do to manage recalls.

Recall statuses

The possible statuses for recalls are the following:

Receiving recalled items

Upon checkin in an item that has been recalled, a pop up will appear asking the staff member to confirm or ignore the recall.

Pop up indicating the checked in item has been recalled

  • Confirm recall: this option will put the recall in “Waiting” status and, if the patron has an email address in their file, will notify them that their recalled item is now ready for pickup.

    Note

    The notice sent is PICKUP_RECALLED_ITEM. You can modify it’s content in the notices and slips tool

  • Print slip and confirm: this option will print a slip you can attach to the item (similar to a hold slip) in addition to everything the “confirm recall” does (change the status and send the notice).

    Note

    The slip is RECALL_REQUESTER_DET. You can modify it’s content in the notices and slips tool

  • Ignore: this option will check in the item, but the recall will not be set as awaiting pickup and the patron will not be notified.

If the patron asked to pick up their recalled item at a different library, a transfer will be triggered.

Pop up indicating the checked in item has been recalled and needs to be transferred to a different library

  • Confirm recall and transfer: this option will put the recall “In transit”.

  • Print slip, transfer, and confirm: this option will print a slip you can attach to the item (similar to a hold slip) in addition to setting the recall as “In transit”.

  • Ignore: this option will check in the item, but the recall will not be set as “In transit”

Note

The patron will not be notified that their recall is ready for them with any of the above options.

Cancelling recalls

Note

Only requested or overdue recalls can be cancelled.

It is not possible to cancel a recall that is currently awaiting pickup

Staff can cancel recalls from various screen in the staff interface.

  • Cancel from the recalls queue either individually by clicking the “Actions” button and selecting the “Cancel” option.

    Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Cancel option.

    Or by selecting several recalls and clicking the “Cancel selected recalls” button at the bottom of the screen.

    If the recalled item is currently in transit, the cancel option will also trigger a transfer back to the item’s home library.

    Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Cancel recall and return to option.

  • Cancel from the recalls to pull by clicking the “Cancel recall” button on the right

    Recalls to pull table

    If the recalled item is currently in transit, the cancel option will also trigger a transfer back to the item’s home library.

    Recalls to pull table, the Cancel button is replaced by Cancel and return to if the item is in transit

  • Cancel from the overdue recalls list either individually by clicking the “Actions” button and selecting the “Cancel” option.

    Screenshot of the overdue recalls, the Actions button is clicked and the mouse cursor is on the Cancel option.

    Or by selecting several recalls and clicking the “Cancel selected recalls” button at the bottom of the screen.

  • Cancel from the “Recalls” tab of a bibliographic record by clicking the “Actions” button and selecting the “Cancel” option.

    Recalls tab of a bibliographic record show all the existing recalls on this record, the Actions button is clicked and the mouse cursor is on the Cancel option.

    Or by selecting several recalls and clicking the “Cancel selected recalls” button at the bottom of the screen.

  • Cancel from the “Recalls” tab of a patron’s details page by clicking the “Actions” button and selecting the “Cancel” option.

    The recalls tab of a patron details page, the Actions button is clicked and the mouse cursor is on the Cancel option.

  • Cancel from the “Recalls history” tab of a patron’s file by clicking the “Actions” button and selecting the “Cancel” option.

    The Recalls history tab of a patron's file, the Actions button is clicked and the mouse cursor is on the Cancel option.

Changing waiting recalls” status

If a recall is currently awaiting pickup and for some reason the staff needs to change this status (for example, the requesting patron called and they won’t be picking up the recall), it is possible to revert the waiting status.

  • Revert the status from the recalls queue by clicking the “Actions” button and selecting the “Revert waiting” option.

    Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Revert waiting option.

  • Revert the status from the Recalls awaiting pickup list by clicking the “Revert waiting status” button on the right.

    Recalls awaiting pickup list

Marking recalls as overdue

If a recall is not checked in by the new due date, it should be marked as overdue by the overdue_recalls cronjob. However, it is possible to mark recalls as overdue manually.

From the recalls queue, click the “Actions” button and selecting the “Mark as overdue” option.

Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Mark as overdue option.

Overdue recalls appear in the Overdue recalls list.

Expiring recalls

If a recall as been awaiting pickup for longer than the allowed period defined in RecallsMaxPickUpDelay, it should be expired automatically by the expire_recalls cronjob. However, it is possible to expire recalls manually.

From the recalls awaiting pickup list, click the “Expire recall” button on the right.

Recalls awaiting pickup list

Recalls reports

Once recalls are set up, new sections will appear in the circulation module.

  • Get there: Circulation > Recalls

Recalls queue

The recalls queue shows all the current active recalls with their statuses.

Recalls queue table

From the recalls queue, staff can cancel active recalls either individually by clicking the “Actions” button and selecting the “Cancel” option.

Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Cancel option.

Or by selecting several recalls and clicking the “Cancel selected recalls” button at the bottom of the screen.

For recalls that are in transit, it is possible to cancel them and this will trigger a transfer back to their home library.

Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Cancel recall and return to option.

For recalls that are currently awaiting pickup, it is possible to revert the waiting status by clicking the “Actions” button and selecting the “Revert waiting” option.

Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Revert waiting option.

For recalls that are overdue, it is possible to mark them as such from the recalls queue by clicking the “Actions” button and selecting the “Mark as overdue” option.

Screenshot of the recalls queue, the Actions button is clicked and the mouse cursor is on the Mark as overdue option.

Recalls to pull

The recalls to pull list shows all the records that have been recalled but that have available items that could fulfill the request.

Recalls to pull table

Staff can pick up these items from the shelves and check them in to fulfill the requests.

From the recalls to pull list, staff can cancel recalls if needed, by clicking the “Cancel recall” button on the right.

If the item is currently in transit, cancelling the recall will also trigger a transfer back the the item’s home library.

Recalls to pull table, the Cancel button is replaced by Cancel and return to if the item is in transit

Overdue recalls

This list shows the items that have been recalled but have not been returned by the new due date.

Recalls can be marked as overdue automatically through the overdue_recalls cronjob or manually.

Overdue recalls list

From this list, staff can cancel active recalls either individually by clicking the “Actions” button and selecting the “Cancel” option.

Screenshot of the overdue recalls, the Actions button is clicked and the mouse cursor is on the Cancel option.

Or by selecting several recalls and clicking the “Cancel selected recalls” button at the bottom of the screen.

Recalls awaiting pickup

The recalls awaiting pickup list shows all the recalls that are currently waiting for the patron to come and get them.

Recalls awaiting pickup list

This list is divided in two tabs:

  • Recalls waiting: shows all the recalls currently awaiting pickup.

  • Recalls waiting over x days: shows the recalls that have been waiting for more than the number of days specified in the RecallsMaxPickUpDelay system preference.

From this list, staff can revert waiting recalls by clicking on the “Revert waiting status” button on the right.

Staff can also manually expire recalls by clicking on the “Expire recall” button on the far right.

Old recalls

The old recalls list shows all the inactive recalls (completed, cancelled and expired).

Old recalls list

Transferts

Si vous travaillez dans un réseau de bibliothèques, vous pouvez transférer les documents d’une bibliothèque à une autre en utilisant l’outil de Transfert.

  • Aller à : Circulation > Transferts

Pour transférer un exemplaire

  • Cliquer sur “Transfert” sur la page de Circulation

    image565

    • Entrez le site vers lequel vous voulez réaliser le transfert.

    • Scannez ou saisissez le le code à barres du document que vous voulez transférer

  • Cliquez sur “Valider”

    image566

  • L’exemplaire sera maintenant marqué comme étant en transit

    image567

  • Lorsque l’exemplaire arrive sur l’autre site, le bibliothécaire doit le passer en retour pour que celui-ci n’ait plus le statut de transit

  • L’exemplaire ne restera pas de manière permanente dans cette nouvelle bibliothèque

    image568

    • The item shows the same “Home library” but has updated the “Current location” to note where it resides at this time

Set library

By default you will enter the staff client as if you are at your home library. This library will appear in the top right of the staff client.

image569

C’est le site où seront opérées toutes les transactions de circulation. Si vous vous trouvez sur un autre site, ou sur un site mobile, vous devez définir le site avant de commencer à faire circuler des exemplaires. Cliquez sur Définir en haut à droite de la page de Circulation.

image570

Quand vous avez enregistré vos changements, votre nouveau site apparaît en haut à droite.

Fast add cataloging

Sometimes circulation librarians need to quickly add a record to the system for an item they are about to check out. This is called “Fast add”. To allow circulation librarians access to the Fast add cataloging tool, simply make sure they have the fast_cataloging permissions. There are two ways to add titles via fast add. If you know that you’re about to check out an item that isn’t in you catalog you can go to the Circulation module and click “Fast cataloging.”

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L’interface de catalogage s’ouvre sur une petite grille de catalogage:

image572

Après avoir ajouté vos données de catalogage, vous devrez saisir les données d’exemplaire. Saisir le code à barres de l’exemplaire, le code de collection etc, puis enregistrer avant de quitter la page.

Vous pouvez également accéder au catalogage rapide à partir du module de prêt. Lors du prêt, si Koha ne trouve pas un code à barres que vous avez saisi, un message vous proposera d’utiliser le catalogage rapide pour ajouter l’exemplaire dans Koha et enregistrer le prêt.

image573

Cliquer sur “Catalogage rapide” vous amène au formulaire de catalogage rapide où vous pouvez saisir le titre

image574

Après avoir cliqué sur “Enregistrer”, vous arrivez sur la notice d’exemplaire où le champ code à barres est déjà rempli avec le code à barres que vous avez scanné.

image575

Après avoir cliqué sur le bouton “Ajouter exemplaire”, l’exemplaire sera automatiquement prêté à l’adhérent auquel vous étiez en train d’essayer de faire le prêt.

image576

Circulation reports

La plupart des rapports se trouvent dans le module Rapports, mais les plus communs se trouvent dans le module Circulation.

  • Aller à : Circulation > Rapports de Circulation

Holds queue

This report will show you all holds waiting to be pulled off the shelf at your library.

image577

Note

  • You can customize the columns of this table in the “Table settings” section of the Administration module (table id: holds-table).

To generate this report, you must have the Build holds queue cron job running. This cron job is a script that should be run periodically if your library system allows borrowers to place on-shelf holds. This script decides which library should be responsible for fulfilling a given hold request.

It’s behavior is controlled by the system preferences StaticHoldsQueueWeight, RandomizeHoldsQueueWeight and UseTransportCostMatrix.

Si vous ne voulez pas que tous vos sites participent au processus de réservation en rayon, vous devez répertorier ici les sites qui *participent* au processus en saisissant leurs codes de sites (branchcode), séparés par des virgules (par ex. « MPL, CPL, SPL, BML », etc).

By default, the holds queue will be generated such that the system will first attempt to hold fulfillment using items already at the pickup library if possible. If there are no items available at the pickup library to fill a hold, build_holds_queue.pl will then use the list of libraries defined in StaticHoldsQueueWeight. If RandomizeHoldsQueueWeight is disabled (which it is by default), the script will assign fulfillment requests in the order the branches are placed in the StaticHoldsQueueWeight system preference.

For example, if your system has three libraries, of varying sizes ( small, medium and large) and you want the burden of holds fulfillment to be on larger libraries before smaller libraries, you would want StaticHoldsQueueWeight to look something like « LRG,MED,SML ».

Si vous souhaitez répartir de manière équitable la réponse aux demandes de réservations au sein de votre réseau, activez RandomizeHoldsQueueWeight. Lorsque cette préférence système est activée, l’ordre dans lequel les sites devront répondre aux demandes de réservations pour une demande de document disponible sera généré de façon aléatoire à chaque réactualisation de la liste.

An alternative to static and randomized is using the Tansport cost matrix. It takes precedence in controlling where holds are filled from and allows you to define the “cost” of transport between any two libraries. To use the Transport cost matrix simply set your UseTransportCostMatrix preference to “Use”.

Réservations à traiter

This report will show you all of the items that have holds on them that are available at the library for pulling. If the items are available at multiple libraries then all libraries with that item available will see the hold to pull until one library triggers the hold.

If enabled, clicking the Mark item as lost button will mark item as lost and notify the requesting patron depending on the value of the CanMarkHoldsToPullAsLost system preference.

image578

Note

  • You can customize the columns of this table in the “Table settings” section of the Administration module (table id: holds-to-pull).

You can choose which LOST value to set the item to with the UpdateItemWhenLostFromHoldList system preference.

Vous pouvez limiter les résultats en utilisant la case Affiner sur le côté gauche de la page:

image579

Réservations mises de coté

Ce rapport affiche toutes les réclamations qui sont en atttente de retrait par des adhérents.

image580

Note

  • You can customize the columns of this table in the “Table settings” section of the Administration module (table id: holdst).

Items that have been on the hold shelf longer than you normally allow (based on the ReservesMaxPickUpDelay preference value) will appear on the “Holds over” tab, they will not automatically be cancelled unless you have set the cron job to do that for you, but you can cancel all holds using the button at the top of the list.

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Note

  • You can customize the columns of this table in the “Table settings” section of the Administration module (table id: holdso).

Ratios de réservation

Les ratios de réservations sont un outil de gestion des collections. Vous obtiendrez le nombre d’exemplaires nécessaires pour maintenir le ratio de réservations par exemplaire visé. Par défaut, la bibliothèque doit avoir trois exemplaires par réservation. Ce rapport signalera le nombre d’exemplaire à racheter pour respecter ce ratio.

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Note

  • You can customize the columns of this table in the “Table settings” section of the Administration module (table id: holds-ratios).

Transferts à recevoir

Ce rapport liste tous les exemplaires qui sont en transit vers votre site.

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Si vous transferts ont du retard, vous verrez un message indiquant le nombre de jours de retard.

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Important

An item is considered late based on the number of days you have entered in the TransfersMaxDaysWarning system preference.

Article requests

Article requests are somewhat similar to holds, but are not requests for an item to check out. Instead, article requests are requests for a photocopy of a particular section of a book or an article from a serial issue. This is very common in academic libraries where researchers may request a copy of a single article found in a journal.

Setting up article requests

First, enable your system preference for ArticleRequests.

Set to “Enable” patrons to place article requests.

Ensuite, il faudra définir le mode de la demande : seulement sur le titre, seulement sur l’exemplaire ou bien à la fois sur le titre et l’exemplaire.

You can set 3 different system preferences for mandatory fields to be filled in depending on how your records are requested.

The ArticleRequestsOpacHostRedirection system preference is used if you create analytical records. If enabled, it will redirect the patron from the child record to the host record in the OPAC.

The ArticleRequestsSupportedFormats system preference determines the various formats patrons can request their articles in (either photocopy or scan).

Next you will want to go into your circulation and fines rules matrix and select each rule for which you want to allow requests.

You can allow requests to be made at the record level, item level, yes (which means both) and no (which means no article requests may be placed).

You can also limit the number of open article requests a patron can have at one time by patron category in the Default open article requests limit section of the circulation rules page.

You can set up a fee for each article request in the Default article request fees section of the circulation rules page.

Placing article requests

Now you can place requests on both the staff client and OPAC.

In the staff client, on the record details page, you will see a “Request article” button at the top and an “Article requests” tab to the left. The two options lead to the same page.

Detailed record in the staff interface

Just like a hold, you will be prompted to enter the patron’s card number or name.

Patron search screen for an article request

If there is a fee, a message will appear to inform the staff member.

Warning message in the staff interface indicating the patron will be charged 2.00 for every article request

Fill in the form.

Article request form in the staff interface

Note

The mandatory fields are set through the three system preferences ArticleRequestsMandatoryFields, ArticleRequestsMandatoryFieldsItemsOnly, and ArticleRequestsMandatoryFieldsRecordOnly.

  • Title: enter the title of the requested article or chapter

  • Author: enter the author of the requested article or chapter

  • Volume: enter the volume in which this article or chapter is found

  • Issue: enter the issue in which this article is found

  • Date: enter the date of the issue in which this article is found

  • Table of contents: check to indicate the patron wants a copy of the table of contents

  • Pages: enter the pages to photocopy or scan

  • Chapters: enter the chapters to photocopy or scan

  • Patron notes: enter any relevant notes

  • Format: choose the format in which the patron wishes to receive this article or chapter

    Note

    The possible formats are defined in the ArticleRequestsSupportedFormats system preference.

  • Pickup library: choose the library at which the patron wishes to pick up their photocopy

If allowed, choose the specific item to request.

Then, click on “Place request”.

From the OPAC, patrons can place requests themselves either from the results list

Results list in the OPAC

or by going to the detailed record.

Detailed record in the OPAC

As with a hold, if the patron is not logged in, they will be asked to do so.

The form is the same as the one in the staff interface.

Article request form in the OPAC

If there is a fee, a message will appear to inform the patron.

Warning message in the OPAC indicating the patron will be charged 3.00 for every article request

If allowed, the patron can choose the specific item to request.

From their account, the patron will be able to follow the progress of their request from “new”

The view of an article request in the patron's account in the OPAC, the status is set to new

to “pending”, if necessary,

The view of an article request in the patron's account in the OPAC, the status is set to pending

to “processing”.

The view of an article request in the patron's account in the OPAC, the status is set to processing

The patron will also receive an email notification when the status of the request changes.

Once the request is completed the patron will receive an email notification and the article request will no longer appear in their account.

Email notifications can be customized in notices and slips.

Managing article requests

Once the article request has been placed, staff will see new requests at the bottom of the home page on the staff client. (In the same location as tags, comments and modifications).

Pending article request notification at the bottom of the main page of the staff interface

From there staff will be able to select requests to process.

Article requests table

New requests are in the “New” tab.

The first step would be for a staff member to process the request, that moves the request to the processing tab and alerts other staff members that the request is in process. In the actions column, click on the dropdown menu and select “Process request”. This will move the request to the processing tab.

The actions menu next to a new article request has the following options, 'Set request as pending', 'Process request', 'Complete request', 'Cancel request', and 'Print slip'

If for any reason, a request cannot be processed right away (for example, if the title is currently checked out), the status can be changed to “Pending”. This will send a notice to the patron indicating the request has been received and seen, but has yet to be processed.

Next staff will go to the shelf and make a copy of the requested article.

Once that is complete, staff can print the article request slip (this can be customized in notices and slips under AR_SLIP) and staple or paper clip it to the article. In the actions column, you can select the dropdown and select print slip.

Finally, staff will select the complete article request from the actions dropdown menu which will send a notice to the patron who made the request letting them know the request is ready for pickup.

This removes the article request from the processing tab.

Note

Actions can also be made in bulk by checking the boxes next to the requests to process or by clicking “Select all”, and choosing the new status from the actions menu on top of the table.

The actions button gives access to the option to complete the selected requests, cancel the selected requests or print the slip

Retards

Ce rapport liste tous les exemplaires qui n’ont pas été rendus à temps à votre site.

Avertissement

Le rapport peut mettre du temps à remonter les résultats si la base des adhérents est relativement conséquente.

Large libraries can choose to filter the report before it runs by setting the FilterBeforeOverdueReport system preference to “Require”.

View of the overdues report

Note

You can customize the columns of this table in the “Table settings” section of the Administration module (table id: circ-overdues).

Il est possible de filtrer ce rapport en utilisant les options du menu qui se trouve sur la gauche.

Note

La case à cocher “Afficher les exemplaires actuellement en prêt” bascule d’un rapport des retards à un rapport de prêts. Tous les titres en prêt s’afficheront indépendamment de la date de retour.

The report result can be downloaded via the “Download file of displayed overdues” link or the “Export” button at the top of the table.

Retards avec amendes

Ce rapport vous montrera les documents en retards qui ont généré des amendes ou suspensions.

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If you would like to limit the report you can use the pull down menu at the top to limit to a specific shelving location at your branch. To see overdues with fines at other branches you will have to change your branch or log in at that branch.

Important

If you do not charge fines and/or don’t have the fines cron job running you will see no data on this report.

Prêts sur place en attente

If you are using the on site checkouts functionality (OnSiteCheckouts) then you’ll have a report to view all items that are currently checked out on site.

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Ceci listera la date de retour prévue (retards en rouge), l’emprunteur, les informations d’exemplaire et la bibliothèque où se trouve l’exemplaire.

Tracking in-house use

De nombreuses bibliothèques tracent l’utilisation sur place des documents.

Note

This is different from tracking on-site usage. In-house use is the use of items in the library by patrons without them having to check them out. On-site use is the use of items on site that must first be checked out. To learn more about on site usage please review the OnSiteCheckouts preference.

Tracking the use of items in the library without checking them out can be done in Koha one of two ways. The first is to create one or more Statistical Patrons. When collecting items that have been used within the library, you will want to check them out to your statistical patron:

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Au lieu de marqué le document comme “en prêt”, Koha enregistrera que celui-ci a été consulté sur place:

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Répétez ces étapes pour tous les documents qui ont été consultés sur place. Vous disposerez ainsi de statistiques précises concernant l’utilisation des documents.

The other way to record local use of items is to set your RecordLocalUseOnReturn preference to “Record.” Then whenever you check an item in that is not checked out and not on hold a local use will be recorded.

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Note

If you have RecordLocalUseOnReturn set to “Record” you can still use your statistical patrons to record local use as well.

Self checkout

Koha comes with a very basic self checkout module. To enable this module you need to set the WebBasedSelfCheck system preference to “Enable.” To use this module you have to log in as a staff member with self_check permissions.

Note

Create a staff patron specifically for this action so that you don’t leave a real staff client logged into a computer all day

There is no link to the Self checkout module, but a simple addition to the OPACUserJS system preference can add one.

$(document).ready(function(){
    $("#login .btn").parent().after("<p><a href=\"http://YOUR_KOHA_OPAC_URL/cgi-bin/koha/sco/sco-main.pl\" target=\"_blank\">Self-Checkout</a></p>");
});

**Important**

The code above has line breaks added to make it more readable,
please be sure to enter the above as one line in when putting it in
the system preference.

Le lien apparaîtra en bas de la page de connexion:

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You can also access this module by going to: http://YOUR_KOHA_OPAC_URL/cgi-bin/koha/sco/sco-main.pl

When on the self checkout page, depending on the value in your SelfCheckoutByLogin system preference you will be asked to enter your cardnumber

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or your username and password

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Une fois connecté sur le module de prêt en libre-service, il vous sera demandé de scanner les documents que cous empruntez

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Au fur et à mesure que vous scannez les documents, ceux-ci apparaîtront sous la barre de saisie de codes à barres

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Lorsque vous avez fini de scanner vos documents, n’oubliez pas de cliquer sur le bouton “Finir”. Cela vous imprimera un reçu et vous déconnectera du module Prêt en libre-service.

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Lorsque vous essayez de prêter des exemplaires, il y a certains cas où des messages d’erreur s’affichent et où l’adhérent devra directement aller voir un bibliothécaire. Cela arrive même si vous avez autorisé le forçage des fonctions de circulation. Il n’y a qu’un bibliothécaire qui puisse forcer une interdiction donc les adhérents doivent aller voir un bibliothécaire dans ce cas-là.

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Self check-in

In order to use the self check-in module, you must first set the :ref: SelfCheckInModule <selfscheckinmodule-label> system preference to “Enable”.

Then, you will have to create a patron with the self_checkin_module permission.

Note

Create a staff patron specifically for this action so that you don’t leave a real staff client logged into a computer all day. You can give this patron only the aforementioned permission so it cannot be used for anything else.

Once this is done, you can head over to the self check-in page: http://YOUR_KOHA_OPAC_URL/cgi-bin/koha/sci/sci-main.pl

Log in with your staff patron with self check-in permissions

Once the computer or kiosk is set and the self check-in user logged in, patrons will be able to check-in their items themselves.

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The patron will either scan the item’s barcode, if the computer is attached to a barcode scanner, or type in their item’s barcode in the box and click “Add” or press enter.

Note

Most barcode scanners will automatically hit return after scanning.

Once they have scanned or entered all their items” barcodes, they can click on the “Check-in” button to return all the items at once.

Important

If the patron doesn’t click the “Check-in” button, the items will not be returned and will stay in their account.

Important

The self check-in module will not warn user if the item is late, if they have fines, if the item is on hold for someone else, or if they have messages in their account.

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They can then click “Finish” to return to the main self check-in page.

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Note

If the patron doesn’t click “Finish”, the screen will refresh after the timeout period specified in the SelfCheckInTimeout system preference.

Note

Even if the patron doesn’t click “Finish” the item will still be checked in from their account.

You can customize the look of your self check-in screens by using the SelfCheckInUserCSS system preference or the SelfCheckInUserJS system preference.

You can add content, like instructions on how to use the self check-in system for example, by using the SelfCheckInMainUserBlock system preference.

Statistics about the transactions made through the self check-in module are logged into the action_logs table in the Koha database. You can therefore build a custom report to get the statistics you need.

Offline circulation utilities

Koha vous permet de continuer toutes les opérations de circulation pendant que vous êtes hors-ligne en utilisant une des trois solutions.

Offline circulation in Koha

If the AllowOfflineCirculation preference is set to “Enable” the library staff can continue to perform circulation actions within Koha when the system is offline. You will want to visit http://your-koha-staff-client-url/cgi-bin/koha/circ/offline.pl at least once while online and bookmark that page. That is the page you will go to when you are offline.

Important

The offline interface uses HTML LocalStorage, which depending on the browser and user setting, is limited to 2.5MB or 5MB per domain. This means that larger systems will not be able to synchronize their data and are recommended to use either the Firefox or Windows application for offline circulation.

Configuration

Avant que le système ne soit pour la première fois hors ligne, allez dans le module Circulation est choisissez “Interface intégrée de circulation hors ligne”

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Et synchroniser vos données sur chaque poste de circulation en cliquant sur le lien “Synchroniser” sur la droite de l’écran.

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Important

The offline interface uses HTML LocalStorage, which depending on the browser and user setting, is limited to 2.5MB or 5MB per domain. This means that larger systems will not be able to synchronize their data and are recommended to use either the Firefox or Windows application for offline circulation.

Cela vous permet de charger une copie de vos adhérents et de vos données de circulation. Cliquez sur le lien “Télécharger les enregistrements” en haut de la page pour synchroniser vos données.

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Une fois vos données chargées, vous verrez la date de dernière synchronisation à droite de chaque jeu de données.

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Cela devrait être réalisé régulièrement pour anticiper toute perte de connexion inattendue.

En circulation

Lorsque votre système se met hors-ligne, consultez la page de Prêt secouru (http://your-koha-staff-client-url/cgi-bin/koha/circ/offline.pl) dans Koha, et cliquez sur “Prêter” ou “Retourner” pour réaliser les transactions hors-ligne.

Le prêt est réalisé en cherchant l’utilisateur par le code à barre de sa carte ou son nom, en haut de l’écran “Prêt”. Après avoir sélectionné un utilisateur, les informations des utilisateurs qui sont synchronisées seront affichées, en incluant les amendes et les prêts.

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Scannez le code à barres de l’exemplaire que vous désirez prêter, et saisissez une date de retour. Si vous ne saisissez pas de date de retour, Koha en définira une pour vous.

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Une fois l’exemplaire prêté, il apparaîtra sous les informations de l’adhérent.

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Koha offline uploading

Once the system is back online visit the “Synchronize” page on the Offline circulation module and click “Upload transactions”

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Une fois les fichiers téléchargés, cliquez sur “Voir actions de prêt secouru en attente” situé sur la droite.

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After clicking “View pending offline circulation actions” you will be brought to a summary of all of the actions you loaded in to Koha in your *.koc file.

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  • Une fois que tous les logs de tous les postes de circulation auront été chargés, vous serez en mesure de tous les consulter et de choisir ceux que vous souhaitez intégrer dans Koha.

  • Click on the “Process” button and Koha will record every stored transaction one by one. For each transaction, the status will change to:

    • « Réussite. » si la transaction s’est correctement déroulée

    • « Utilisateur non trouvé. » Si le numéro de carte de l’utilisateur est incorrect

    • « Exemplaire non trouvé. » si le code à barres est erroné

    • « Exemplaire non prêté. » si vous retournez un exemplaire disponible

Une fois terminé, vous aurez un résumé de toutes vos teansactions.

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Firefox plugin

There is an offline circulation tool that you can add to your Firefox browser as an add-on. To do so, just go to https://addons.mozilla.org/en/firefox/addon/koct/ page and click on the « install now » button. You may have to confirm the installation, just click on « install now » and then restart Firefox to complete the installation.

Once you have installed the plugin and restarted Firefox, you will see the Koha logo in the download bar at the bottom right of Firefox.

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Un clic sur le logo ouvrira l’outil dans une autre fenêtre.

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The plugin consists of three sections:

  • The “Check out” section is where you check out items

  • The “Check in” section is where you check in items

  • The ‘Transactions’ section is where you can track the transactions done while in offline mode

    • The transactions will keep information until you empty it.

      image610

      If you’d like to clear the transactions, click the “Clear” box before hitting the “OK” button.

The first thing you want to do then is to set up the plugin. Proceed to the settings page, linked in the top right of the page or under ‘Configuration page’ in the Transactions section.

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Answer the 5 questions presented:

  • Serveur = l’URL de l’interface professionnelle

  • Nom d’utilisateur = l’identifiant du compte de votre personnel

  • Mot de passe = le mot de passe du compte de votre personnel

  • Branch code = the code for the branch where you are located

  • Commit Type = If you select ‘Send data to Koha’, your account will need to be approved by an administrator. If you select ‘Apply directly to Koha’, your account will not need to be approved.

    Important

    Pour enregistrer ces paramètres, vous devrez fermer la fenêtre du plugin et la ré-ouvrir en cliquant encore sur le logo de Koha dans la barre d’accessoires.

    Note

    Vous pouvez créer un compte pour le personnel consacré à la circulation hors-ligne; afin que tout le monde puisse utiliser la même connexion. Vous pouvez aussi utiliser une connexion de groupe pour la circulation simple.

Une fois que tout est en place, vous pouvez commencer à enregistrer les prêts et retours.

Prêt:

A screenshot of the KOCT Checkout section

  • Under the “Checkout” heading

  • Scannez le code à barres de la carte de l’adhérent

  • Scannez le code à barres du document

  • Click “Checkout”

Retour:

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  • Under the “Checkin” heading

  • Scannez le code à barres du document

  • Click “Checkin”

Each time, you check out or check in an item, a new transaction is recorded in the local plugin database. This is recorded in the Transactions section bellow.

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Note

Le statut sera « Local » tant que vous serez hors-ligne et et que vous n’effectuez pas de transactions dans Koha.

Lorsque votre connexion Internet revient, vous obtiendrez ces transactions dans Koha. Avant cela, vous devez être au courant de certains points.

Because you are not connected to your Koha database when using this plugin holds will need additional processing. If an item you check in while offline has a hold, the hold is kept on the item. Since, you can’t confirm holds found during the processing of every check in, the holds stay on the item and will need to be managed later. If you only checked in a few items you can just keep a record of them all. If you checked in a lot of items you can use the Holds queue once it rebuilds to see what holds made it to the shelf erroneously.

De la même façon, si la carte d’un adhérent expire, l’outil de circulation hors-ligne ne le prendra pas en compte. Le prêt sera donc enregistré malgré le compte de l’adhérent qui sera bloqué normalement.

Vous avez deux options pour ajouter cette donnée à Koha

A screenshot of the KOCT Checkout section

  • Apply to Koha

    • If you checked in/out on more than one computer at the same time, what you want is to process every transaction consistently. Let’s say for instance that one patron checked a book out on one computer and then checked the same book in on another computer. To be consistent, you need to record the check out first and then the check in. Not the opposite! To do so, you need to group every transaction in one place, sort them all and then, process everything. So, you need to use the « Apply to Koha » option from every plugin/computer you worked with. This way, the log will go to Koha and be accessible from the Offline Circulation page.

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    • Get there: Circulation > Pending offline circulation actions

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    • Une fois que tous les logs de tous les postes de circulation auront été chargés, vous serez en mesure de tous les consulter et de choisir ceux que vous souhaitez intégrer dans Koha.

    • Cliquez sur le bouton du processus, et Koha enregistrera toutes les transactions stockées une par une. Pour chaque transaction, le statut changera:

      • « Réussite. » si la transaction s’est correctement déroulée

      • « Utilisateur non trouvé. » Si le numéro de carte de l’utilisateur est incorrect

      • « Exemplaire non trouvé. » si le code à barres est erroné

      • « Exemplaire non prêté. » si vous retournez un exemplaire disponible

    • Une fois terminé, vous aurez un résumé de toutes vos teansactions.

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  • Appliquer directement

    • Si vous effectuez toutes les actions de circulation sur un seul poste informatique et que tout est déjà trié, vous pouvez choisir d””Appliquer directement”

    • La colonne “Statut” sera mise à jour et vous fera savoir si les transactions ont été appliquées

      • « Réussite. » si la transaction s’est correctement déroulée

      • « Utilisateur non trouvé. » Si le numéro de carte de l’utilisateur est incorrect

      • « Exemplaire non trouvé. » si le code à barres est erroné

      • « Exemplaire non prêté. » si vous retournez un exemplaire disponible

Offline circulation tool for Windows

The Offline circulation utility can be downloaded at: https://github.com/bywatersolutions/koha-offline-circulation/releases

To generate a borrowers.db file for loading in to the Windows tool you will need to run the file generator via a cron job.

Upload offline circulation file

The offline circulation tool for Windows will generate a KOC file that you can upload into Koha once your system comes back up.

Dans le menu Circulation, cliquez su “Télécharger un fichier de prêt secouru (.koc)”

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Parcourir votre ordinateur pour retrouver le fichier *.koc file

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Once the file is uploaded, click the process the file

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Quand cela sera terminé vous pourrez télécharger un autre fichier ou vous occuper des actions de prêt secouru en attente.

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After clicking “View pending offline circulation actions” you will be brought to a summary of all of the actions you loaded in to Koha in your *.koc file.

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  • Une fois que tous les logs de tous les postes de circulation auront été chargés, vous serez en mesure de tous les consulter et de choisir ceux que vous souhaitez intégrer dans Koha.

  • Cliquez sur le bouton du processus, et Koha enregistrera toutes les transactions stockées une par une. Pour chaque transaction, le statut changera:

    • « Réussite. » si la transaction s’est correctement déroulée

    • « Utilisateur non trouvé. » Si le numéro de carte de l’utilisateur est incorrect

    • « Exemplaire non trouvé. » si le code à barres est erroné

    • « Exemplaire non prêté. » si vous retournez un exemplaire disponible

Une fois terminé, vous aurez un résumé de toutes vos teansactions.

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