The many support options for Koha demonstrate the strength of the open-source development model. Because Koha is a distributed open-source product, support options are not limited to what is provided by a single vendor. In fact, an important part of the open-source promise is that there is no vendor lock-in. Libraries are free to support the product in-house or obtain help from a support company .
Free Support
Documentation
Koha Documentation Project:
Mailing Lists
The Koha Mailing Lists are a great place to get support.
IRC (real-time chat)
Kohaphiles of all types can be found on our real-time chat IRC channel. The channel is logged.
Point your favorite IRC client at irc.katipo.co.nz and join #koha or connect directly to the Koha channel through Mibbit. Just type in your nickname and click connect.
Pay for Support
Several companies around the world support Koha and are happy to provide libraries with the full array of vendor services including installation, migration assistance, data integrity testing, staff training, software maintenance, and development of new features.

