Utenti
Before importing or adding patrons be sure to set up your patron categories.
Aggiungi un nuovo utente
Gli utenti sono aggiunti usando ilo modulo “Utenti”.
Vai a: Utenti
Una volta entrato, potrai aggiungere un nuovo utente.
Cliccare su “Nuovo utente”
Nota
The fields that appear on the patron add form can be controlled by editing the BorrowerUnwantedField system preference.
Nota
Required fields are defined in the BorrowerMandatoryField system preference
First, enter the identifying information regarding your patron
“Salutation” is populated by the BorrowersTitles system preference
Nota
If you’d like to prevent full names from printing on slips and you’re not using the Initials or Other name fields for anything else, you can use them for shortened versions of the name to then be printed on the slip.
Per esempio:
Firstname: Nicole C. Surname: Engard Initials: NCE
Poi sulla ricevuta sarà stampato il campo <<borrowers.initials>> invece del nome completo (NCE).
Oppure si potrebbe fare qualcosa di simile:
Firstname: Nicole Surname: Engard Initials: E
Poi sulla ricevuta saranno stampati i campi <<borrowers.initials>>, <<borrowers.firstname>> invece del nome completo (E. Nicole).
If this patron is a child, you will be asked to attach the child patron to an adult patron (guarantor)
Nota
Guarantors can only be attached to patrons whose category has “Can be guarantee” set to “Yes”.
If the guarantor is a patron of the library, click “Add guarantor” to search your system for an existing patron
Click “Select” to choose the patron
The relationships are set using the borrowerRelationship system preference
Nota
It is possible to add more than one guarantor to a patron account (both parents for example).
If the guarantor is not a patron, you can still add their information in the “Non-patron guarantor” section.
Next enter the main address and contact information
Nota
The street type drop-down menu is populated by the ROADTYPE authorized values
For contact information, note that the primary phone number and primary email address are the ones that appear on notices and slips printed during circulation (receipts, transfer slips and hold slips). The primary email is also the one that overdue notices and other messages go to.
The “Main contact method” can be used in reports and for staff to know which method to use first when trying to contact the patron.
You can also record an alternate address for each patron. This could be used in an academic setting to store the patron’s home address for example.
Each patron can have an alternate contact. An alternate contact could be a parent or guardian, for example.
La sezione di gestione della biblioteca include valori usati all’interno della biblioteca
The card number field is automatically calculated if you have the autoMemberNum system preference set that way
Nota
For a newly installed system, this preference will start at 1 and increment by 1 each time after. To have it start with the starting number of your barcodes, enter the first barcode by hand in the patron record and save the patron. After that, the field will increment that number by 1.
Se sbagli categoria utente all’inizio, lo puoi sistemare qui
Sort1 e 2 sono usati a scopo statistica nella biblioteca
You can create drop-down menus for these fields by adding values in the Bsort1 and Bsort2 authorized values categories
“Allow auto-renewal of items” is used to control whether this patron’s checkouts will be renewed according to the circulation rules. If set to ‘Yes’, items for which automatic renewal is enabled in the circulation rules will be automatically renewed. This requires the automatic_renewal cronjob to run daily. If set to ‘No’, items for which automatic renewal is enabled in the circulation rules will not be automatically renewed.
“Check for previous checkouts” is used to set the patron’s personal preference regarding checking their circulation history to see if they have borrowed This item in the past. This overrides the setting of the patron category and of the CheckPrevCheckout system preference.
Next, the library set-up section includes additional library settings
La data di registrazione sarè riempita in automatico con la data di oggi
The expiry date will automatically be calculated based on your patron category settings
The OPAC note is a note for the patron, it will appear in the patron’s online account on the OPAC
Nota
See also OPAC messages
The Circulation note is meant solely for your library staff and will appear when the circulation staff goes to check an item out to the patron
The “OPAC/Staff interface login” section asks for the username and password to be used by the patron (or staff member) to log into their account in the OPAC and for staff to log in to the staff interface.
Staff will only be able to use this login information to log in to the staff interface if they have at least the catalogue permission.
If you have enabled the housebound module (with the HouseboundModule system preference), you will be able to choose a housebound role for this patron.
If you have set additional patron attributes in the administration module, these will appear next
Finally, if you have the EnhancedMessagingPreferences system preference set to “allow,” you can choose the messaging preferences for this patron.
See the definition of each notice in the advance notices and hold notices section
Avvertimento
Queste preferenze hanno priorità su quelle impostate in categorie utente
Avvertimento
These preferences can be altered by the patron via the OPAC if the EnhancedMessagingPreferencesOPAC system preference is set to “show”.
Quando hai finito, clicca “Salva”
Se lo staff ha i permessi “reserveforothers” può fare tutte quelle azioni. Se vuoi aver maggior controllo sulle prenotazioni, scegli tra queste opzioni:
Nota
See the PatronDuplicateMatchingAddFIelds system preference to see or change which fields are used to detect duplicate patrons. The default is the surname, the firstname and the date of birth.
Se hai impostato un’età minima o massima per una categoria utente e l’età è obbligatoria, Koha ti avviserà se stai assegnando l’utente a una categoria non appropriata:
If the patron’s category has an enrollment fee, the fee will be charged to the patron’s account when the account is created. You can then manage the charge in the patron’s accounting tab.
Quick add a patron
If your circulation desk is very busy and you want to register patron quickly, you can use the “quick add” feature. It’s a shortened version of the add patron form with only a couple of necessary fields to fill out.
This feature uses two system preferences: BorrowerMandatoryField and PatronQuickAddFields. These are the two system preferences that control which fields are in the quick add form.
To quick add a patron, go to the Patrons module
Vai a: Utenti
Click on the “Quick add new patron” button.
You will be asked to choose a patron category.
Then, you will be presented with a shortened form.
Once the form is filled out, click on “Save”.
If you need to access the full form, you can click on “Show full form” above the “Save” button.
Add a staff patron
All staff members must be entered into Koha as patrons of the “Staff” type. Follow the steps in Add a Patron to add a staff member. To give the staff member permissions to access the staff client, follow the steps in patron permissions
Importante
Ricordati di assegnare allo staff password e id sicuri; verranno usati per entrare nel client staff.
Add a statistical patron
One way to track use of in house items is to «check out» the materials to a statistical patron. The «check out» process doesn’t check the book out, but instead tracks an in house use of the item. To use this method for tracking in house use you first will need a patron category set up for your statistical patron.
Next, you will need to create a new patron of the statistical type.
Next, follow the steps put forth in the “Add a new patron” section of this manual. Since this patron is not a real person, simply fill in the required fields, the correct library and nothing else.
To learn about other methods of tracking in house use visit the tracking inhouse use section of this manual.
Duplicate a patron
Alcune volte devi aggiungere un’intera famiglia e non vuoi scrivere lo stesso indirizzo più volte. Koha ti permette di duplicare un utente e cambiare solo le parti che vuoi/devi cambiare.
Apri l’utente che vuoi usare come base di partenza (quello da cui vuoi duplicare le informazioni)
Clicca su “Duplica” in testa al record
Sono duplicabili tutti i campi ad eccezione di: “Nome”, “Numero di tessera” , la login e la password dell’Opac. Compila i campi mancanti e premi “Salva”
Nota
Facendo clic in un campo che è già popolato con dati, verranno cancellate da quel campo tutte le informazioni (rendendo più facile per poter digitare in qualcosa di diverso)
Verrai portato alla pagina del nuovo utente
Add patron images
If you would like you can add patron images to help identify patrons. To enable this feature you must first set the patronimages preference to “Allow”.
Se la preferenza è impostata a “Permettere” vedrai un’icona sotto il nome dell’utente e una casella per caricare una sua immagine sotto le informazioni di contatto.
In the “Upload patron image” box click “Browse” to find the image on your computer and “Upload” to load the image on to the patron record.
Importante
C’è un limite di 100K sulla dimensione dell’immagine caricata e si raccomanda che l’immagine sia 200 x 300 pixel, ma immagini più piccole funzionerà pure.
Editing patrons
Gli utenti in Koha possono essere modificati usando molti bottoni “Modifica”.
Per modificare tutto il record utente, clicca “Modifica” all’inzio del record.
Patron passwords are not recoverable. The stars show on the patron detail next to the password label are always there even if a password isn’t set. If a patron forgets their password the only option is to reset their password. To change the patron’s password, click the “Change password” button.
Koha cannot display existing passwords as they are encrypted in the database. Leave the field blank to leave password unchanged.
Questa form può generare automaticamente una password casuale se premi il link che ha etichetta “Clicca per generare una password casuale. Verrà mostrata in chiaro”.
Changing the password through this form will also update the password expiry date, as set in the patron category.
Only staff members with “superlibrarian” permissions can see and change the password expiry date manually. This date can be changed by clicking the “Edit” button at the top of the patron’s record, or the “Edit” button next to the “Library use” section.
To edit a specific section of the patron record (for example the “Library use” section) click the “Edit” button beside the section.
A patron image can be added by browsing for the image on your machine from the “Manage patron image” section.
This form will not appear if you have the patronimages system preference to not allow patron images.
To add patron images in bulk, use the Upload patron images tool.
Patrons can also be blocked from checking items out by setting Patron flags
If you would like your circulation staff to confirm a patron’s address before checking items out to the patron, you can see the “Gone no address” flag
If the patron reports that they have lost their card you can set the “Lost card” flag to prevent someone else from using that card to check items out
Se si vuolee escludere un utente dalla biblioteca, puoi aggiungere una restrizione manuale
Nota
This flag can automatically be set with the Overdue/notice status triggers
Se inserisci una data e/o una nota relativa alla restrizione, lo vedrai nel messaggio circa la restrizione.
Children patrons do not become adults automatically in Koha unless you have the Update patron categories cron job running. To upgrade a child patron to and adult patron category manually go to the “More” menu and choose “Update child to adult patron”
Ti verrà presentata una finestra pop-up chiedendoti a quale categoria di utenti adulti va associato il minorenne
Renew patron account
When renewing a patron account you can either edit the the expiry date manually in the patron record or use the “Renew patron” option from the More menu in the toolbar at the top.
Using the latter the new expiry date will be calculated using the enrollment period configured for the patron category of the user. The system preference BorrowerRenewalPeriodBase determines if the new expiry date will be calculated from the current date or from the old expiry date.
One advantage of using the “Renew patron” option is that it will be logged as a membership renewal in the action_logs table and be visible as such when using the Log viewer or the Modificaton log from the patron account.
The renewal date of the patron account will be visible on the details tab.
If the patron is in a patron category with a membership fee, the charge will also be added upon renewal. You can then manage the charge in the patron’s accounting tab.
Deleting a patron account
From the “More” drop-down, the patron account can be deleted.
There will be an alert if the patron has checkouts, holds, fines or credits.
If a patron has current checkouts, the deletion will not be possible.
If a patron has outstanding fines, the deletion will not be possible.
If a patron has unused credits, the option to delete the patron is possible but there will be a warning.
If a patron has existing holds on their account, the option to delete the patron is possible. The hold will be cancelled and moved to the old reserves table.
Managing patron self edits
If you are allowing patrons to edit their accounts via the OPAC with the OPACPatronDetails preference then you will need to approve all changes via the staff client before they’re applied. If there are patron edits awaiting action they will appear on the staff client dashboard below the modules list (along with other items awaiting action).
Nota
Un bibliotecario con il flag “superlibrarians” vedrà le modifiche per ogni biblioteca, gli altri bibliotecari vedranno solo le modifiche sugli utenti che afferiscono alla biblioteca con cui sono loggati.
Quando clicchi sul link “Utenti che chiedono modifiche” ti verrà mostrata una lista di utenti con le loro richieste di modifica dati.
Da qui puoi “Approvare” e rendere effettivi i cambiamenti al record utente. Puoi “Calcellare” i cambiamenti, puoi “Ignorare” i cambiamenti e dunque gestirli successivamente.
Se si desidera visualizzare tutto il record utente puoi cliccare su “Dettagli utente” a destra. Si aprirà in una nuova scheda.
Merging patron records
If you accidentally end up with one patron with two cards it is possible to merge their records together so that you don’t lose their loan history or holds.
In the patron list, check the boxes next to the records you want to merge and click on the “Merge selected patrons” button.
Nota
It is possible to merge more than two records at a time.
Select the patron record you want to keep
If necessary, click the “Compare patrons” button to see the differences between the different accounts.
Click the “Merge patrons” button.
The checkouts and statistics will be transferred to the right record and the other one will be deleted.
Patron permissions
Patron permissions are used to allow staff members access to the staff client.
Importante
Per un utente dello staff è richiesto almeno il permesso “catalogue” per poter accedere all’interfaccia staff.
Setting patron permissions
On the patron record click “More” and choose “Set permissions” to alter patron permissions
You will be presented with a list of preferences, some of which can be expanded by clicking the “Show details” link on the right title.
In all cases, if the parent permission is checked, the user has all the child permissions. If you want to set permissions on a more granular level, expand the section and only check the permissions you want that user to have.
Patron permissions defined
Access to all librarian functions (superlibrarian)
Nota
Con questo permesso, non ne occorrono altri
Check out and check in items (circulate)
Remaining circulation permissions (circulate_remaining_permissions)
This permission grants all circulation rights except those covered by permissions listed below
Force checkout if a limitation exists (force_checkout)
With this permission a staff member will be allowed to override a check out restriction in the following cases:
Restrizione per età
la copia è in prestito ad un altro utente
la copia non è prestabile
l’utente ha delle copie in ritardo
la copia è persa
la copia è a forte richiesta
la copia è prenotata
Mark checkout notes as seen/not seen (manage_checkout_notes)
- The permission to manage the checkout notes written by users
through the OPAC
Manage curbside pickups (manage_curbside_pickups)
The permission to manage patron curbside pickup appointments
Manage restrictions for accounts (manage_restrictions)
Concede al membro dello staff il potere di rimuovere una restrizione che potrebbe gravare sull’utente
Execute overdue items report (overdues_report)
Il permesso per far girare il report dei ritardi dal menu della circolazione
Override blocked renewals (override_renewals)
With this permission, a staff member can override renewals if there is a restriction
Richiedono che i bibliotecari abbiano anche i circulate_remaining_permissions
Staff access, allows viewing the catalogue in staff client (catalogue) Required for staff login.
Importante
Must be given to all staff members to allow them to login to the staff interface
Manage Koha system settings (Administration panel) (parameters)
Manage account debit and credit types (manage_accounts)
This gives access to the debit types section
Manage additional fields for baskets or subscriptions (manage_additional _fields)
This gives access to the additional fields section
Importante
This permission requires that the staff member also have the “Edit an existing subscription” permission from the “Manage serial subscriptions” section and the “Manage basket and order lines” permission from the “Acquisition and/or suggestion management” section
Manage audio alerts (manage_audio_alerts)
The ability to access the audio alerts configuration in the administration module.
Manage authorized value categories and authorised values (manage_auth_ values)
The ability to access the auhorized values configuration in the administration module.
Manage circulation rules (manage_circ_rules)
The ability to access the circulation and fines rules configuration in the administration module.
Manage circulation rules form any library (manage_circ_rules_from_ any_libraries)
If not set the logged in user can only edit circulation rules from their own library
The staff member still has to have the “Manage circulation rules” permission above.
Manage cities and towns (manage_cities)
The ability to access the cities and towns configuration in the administration module.
Manage classification sources and filing rules (manage_classifications)
The ability to access the classification sources configuration in the administration module.
Manage column configuration (manage_column_config)
The ability the access the configure columns page in the administration module.
Manage curbside pickups (manage_curbside_pickups)
The permission to manage curbside pickup slots and parameters in the administration module.
Manage Did you mean? configuration (manage_didyoumean)
The ability to access the Did you mean? configuration in the administration module.
Manage item circulation alerts (manage_item_circ_alerts)
The ability to access the item circulation alerts configuration in the administration module.
Manage item search fields (manage_item_search_fields)
The ability to access the item search fields configuration in the administration module.
Manage item types (manage_itemtypes)
The ability to access the item types configuration in the administration module.
Manage keyboard shortcuts for the advanced cataloging editor (manage_ keyboard_shortcuts)
The ability to access the keyboard shortcuts configuration in the administration module
Manage libraries and library groups (manage_libraries)
The ability to access the libraries and library groups configuration pages in the administration module.
Manage Mana KB content sharing (manage_mana)
The ability to access the share content with Mana KB in the administration module
Manage MARC bibliographic and authority frameworks and test them (manage_marc_frameworks)
The ability to access the MARC bibliographic framework, authority types, Koha to MARC mapping, and MARC Bibliographic framework test configuration areas in the administration module.
Manage record matching rules (manage_matching_rules)
The ability to access the record matching rules configuration in the administration module.
Manage OAI sets (manage_oai_sets)
The ability to access the OAI sets configuration in the administration module.
Manage extended patron attributes (manage_patron_attributes)
The ability to access the patron attribute types configuration in the administration module.
Manage patron categories (manage_patron_categories)
The ability to access the Patron categories configuration in the administration module.
Manage search engine configuration (manage_search_engine_config)
The ability to access the Search engine configuration in the administration module. Note: This area will only be visible when the SearchEngine system preference is set to “Elasticsearch”.
Manage Z39.50 and SRU server configuration (manage_search_targets)
The ability to access the Z39.50/SRU servers configuration in the administration module.
Manage SMS cellular providers (manage_sms_providers)
The ability to access the SMS cellular providers configuration in the administration module. Note: This area will only be visible when the SMSSendDriver system preference is set to “Email”.
Manage global system preferences (manage_sysprefs)
The ability to access the global system preferences in the administration module.
Manage library transfer limits and transport cost matrix (manage_transfers)
The ability to access the library transfer limits and transport cost matrix configuration pages in the administration module.
Manage usage statistics settings (manage_usage_stats)
The ability to access the share your usage statistics configuration in the administration module.
Remaining system parameters permissions (parameters_remaining_permissions)
The ability to access all remaining areas in the administration module.
Add, modify and view patron information (borrowers)
Add, modify and view patron information (edit_borrowers)
The ability to access the Patrons module to view patron files, as well as adding new patrons and editing patron files
View patron information from any libraries (view_borrower_infos_from_any_libraries)
If not set the logged in user will only be able to access patron information from their own library or group of libraries.
Set user permissions (permissions)
The ability to set permissions for other staff members
Place and modify holds for patrons (reserveforothers)
Modify holds priority (modify_holds_priority)
Allows staff members to alter the holds priority (moving patrons up and down the queue)
Place holds for patrons (place_holds)
Allows staff members to place holds in the staff interface
Edit catalog (Modify bibliographic/holdings data) (editcatalogue)
Use the advanced cataloging editor (advanced_editor)
Grants the ability to use the advanced cataloging editor in the cataloging module
Nota
Staff members with this permission need to also have the “Edit catalog (Modify bibliographic/holdings data)” permission
Delete all items at once (delete_all_items)
Abilita ad usare l’opzione “ Cancella tutte lo copie” che trovi nel menu “Modifica” in catalogazione
Edit catalog (Modify bibliographic/holdings data) (edit_catalogue)
Possibilità di accedere a tutte le funzionalità nella pagina Catalogazione
Edit items (edit_items)
Possibilità di apportare modifiche alle copie/prenotazioni, ma non ai record bibliografici
Limit item modification to subfields defined in the SubfieldsToAllowForRestrictedEditing system preference (edit_items_restricted)
If checked, the staff member will only be able to modify some item subfields
Nota
Please note that the “Edit items” permission is still required
Fast cataloging (fast_cataloging)
The ability to catalog using only the Fast add framework found on the Circulation page
Create, update and delete item editor templates owned by others (manage_item_editor_templates)
The ability to manage item templates created by other users
Create, update and delete item groups, add or remove items from an item group (manage_item_groups)
The ability to manage item groups
Manage patrons fines and fees (updatecharges)
Discount debits for patrons (discount)
Grant the ability to apply discounts to charges
Payout credits to patrons (payout)
Grant the ability to reimburse credits to patrons
Refund payments to patrons (refund)
Grant the ability to refund payments that patrons have already made to the library
Remaining permissions for managing fines and fees (remaining_permissions)
Grant the ability to manage fines and fees other than the actions described in the other sub-permissions (discounts, payouts, refunds and writeoffs)
Write off fines and fees (writeoff)
Grants the ability to write off patron fees
Acquisition management (acquisition)
Avvertimento
All the acquisitions sub-permissions give access to the acquisitions home page. That means that staff who have one or more of the following permissions will be able to view the budgets, search and view vendor information, and view invoices.
Add and delete funds (but can’t modify funds) (budget_add_del)
Grants the ability to add funds and delete funds within a budget
Note that the budget_manage and budget_modify permissions are required for this one to work correctly
Manage funds (budget_manage)
Grants the ability to access the fund administration page
Note that this only gives viewing access to the page, you will need to give your staff budget_add_del and budget_modify if you want them to be able to make changes to the funds
Manage all funds (budget_manage_all)
Grants viewing access to all funds regardless of restrictions on them (owner, user or library restrictions)
Note that the budget_manage permission is required
Modify funds (can’t create lines, but can modify existing ones) (budget_modify)
Grants the ability to edit fund information and amounts
Note that the budget_add_del and budget_manage permissions are required for this one to work correctly
Manage contracts (contracts_manage)
Grants the ability to add, edit and delete contracts with vendors
Manage currencies and exchange rates (currencies_manage)
The ability to access the Currencies and exchange rates configuration page.
Delete baskets (delete_baskets)
Grants the ability to delete baskets
The staff member must also have the order_manage permission to be able to view the baskets in order to delete them.
Delete invoices (delete_invoices)
Grants the ability to delete invoices
Manage EDIFACT transmissions (edi_manage)
Grants the ability to access the EDI account administration page, the library EANs administration page and access sent EDI messages
Edit invoices (edit_invoices)
Grants the ability to edit invoices (modify invoice information such as the invoice number, billing or shipping date, add adjustments, etc.)
The staff member will not be able to receive orders against an invoice unless they have the order_receive permission as well
Manage basket groups (group_manage)
Grants the ability to create, edit, close and delete basket groups
Merge invoices (merge_invoices)
Grants the ability to merge invoices
Manage baskets and order lines (order_manage)
Grants the ability to place orders, including creating baskets, adding order lines, closing baskets, etc.
Manage all baskets and order lines, regardless of restrictions on them (order_manage_all)
Grants the ability to manage all baskets and orders even if they are restricted to the owner, users or library
Note that the order_manage permission is required
Receive orders and manage shipments (order_receive)
Grants the ability to create invoices, receive items and claim late orders
Manage budgets (period_manage)
Grants access to the budget administration page and the ability to create, edit and delete budgets
This permission does not give the ability to edit budget funds.
Manage budget plannings (planning_manage)
Grants the ability to view budget planning
Note that the budget_manage and the period_manage permissions are required for this one to work
Reopen closed invoices (reopen_closed_invoices)
Grants the ability to reopen closed invoices
Manage vendors (vendors_manage)
Grants the ability to add, edit and delete vendors
Note that vendors are used in the acquisition and the serials module.
Suggestions management
Manage purchase suggestions (suggestions_manage)
Grants the ability to create and manage purchase suggestions, including creating new suggestions and changing the suggestions” statuses
Manage the electronic resources module (erm)
This permission serves two purposes
Gives library staff access to ERM records (Agreements, Licenses, eHoldings etc.)
Library staff MUST have this permission in order to be attached as Agreement and License Users on Agreement and License records
Use all tools (tools)
Access to the files stored on the server (access_files)
Access to the Upload tool
Upload patron images in batch or one at a time (batch_upload_patron_images)
Access to the Image upload tool
Delete old borrowers and anonymize circulation/reading history (deletes borrower reading history) (delete_anonymize_patrons)
Access to the Anonymize patron tool
Define days when the library is closed (edit_calendar)
Access to the Calendar/holidays tool
Write news for the OPAC and staff interfaces (edit_news)
Access to the News tool
Set notice/status triggers for overdue items (edit_notice_status_triggers)
Access to the Overdue notice status/triggers tool
Define notices (edit_notices)
Access to the Notices and slips tool
Perform batch modification of patrons (edit_patrons)
Access to the Batch patron modification tool
Edit quotes for the quote-of-the-day feature (edit_quotes)
Access to the Quote of the Day (QOTD) Editor
Export bibliographic and holdings data (export_catalog)
Access to the Export data tool
Import patron data (import_patrons)
Access to the Import patrons tool
Perform inventory of your catalog (inventory)
Access to the Inventory tool
Perform batch deletion of items (items_batchdel)
Access to the Batch item deletion tool
Perform batch modification of items (items_batchmod)
Access to the Batch item modification tool
Limit batch item modification to subfields defined in the SubfieldsToAllowForRestrictedBatchmod preference (items_batchmod_restricted)
Restricts the batch item modification tool to modify only the subfields defined in the SubfieldsToAllowForRestrictedBatchmod preference
Nota che è sempre necessario avere il permesso items_batchmod
Create printable labels and barcodes from catalog and patron data (label_creator)
Access to the Patron card creator, the Label creator and the Quick label creator tools
Manage CSV export profiles (manage_csv_profiles)
Access to the CSV profiles tool
Add, edit and delete patron lists and their contents (manage_patron_lists)
Access to the Patron lists tool
Manage staged MARC records, including completing and reversing imports (manage_staged_marc)
Access to the Manage staged MARC records tool
Manage MARC modification templates (marc_modification_templates)
Access to the MARC modification templates tool
Moderate patron comments (moderate_comments)
Access to the Comments tool
Moderate patron tags (moderate_tags)
Access to the Tags tool
Perform batch deletion of records (bibliographic or authority) (records_batchdel)
Access to the Batch record deletion tool
Perform batch modification of records (bibliographic or authorities) (records_batchmod)
Access to the Batch record modification tool
Manage rotating collections (rotating_collections)
Access to the Rotating collections tool
Schedule tasks to run (schedule_tasks)
Access to the Task scheduler tool
Stage MARC records into the reservoir (stage_marc_import)
Access to the Stage MARC records tool
Upload any file (upload_general_files)
Access to upload files via the Upload tool
Upload local cover images (upload_local_cover_images)
Access to the Upload local cover image tool as well as permission to add and delete local cover images from the record detail page
Manage uploaded files (upload_manage)
Access to uploaded files via the Upload tool
Note that the upload_general_files permission is required for this permission to work
Browse the system logs (view_system_logs)
Access to the Log viewer tool
Edit authorities (editauthorities)
Grants the ability to create, edit and delete authority records
Note that it is possible to search authority records with only the catalogue permission
Manage serial subscriptions (serials)
Check the expiration of a serial (check_expiration)
Gives ability to check the expiration date of serials
Claim missing serials (claim_serials)
Gives the ability to claim missing issues
Create a new subscription (create_subscription)
Gives the ability to add new subscriptions
Delete an existing subscription (delete_subscription)
Gives the ability to delete serial subscriptions
Edit an existing subscription (edit_subscription)
Gives the ability to edit existing serial subscriptions
Questo permesso non include la possibilità di cancellare o creare un abbonamento
Serials receiving (receive_serials)
Gives the ability to receive issues of existing subscriptions
Renew a subscription (renew_subscription)
Gives the ability to renew serial subscriptions
Routing (routing)
Gives the ability to manage routing lists
Manage subscriptions from any branch (superserials)
This permission is only useful if the IndependentBranches system preference is used
Allow access to the reports module (reports)
Reports found on the Circulation page are not controlled by this permission; this only controls access to the :ref:Reports module <reports-label>`
Reports in the Statistics wizard section and the other reports on the main reports page can be run with any one of the following permissions. They only affect the SQL reports.
Create SQL reports (create_reports)
The ability to create guided reports or SQL reports, but not run saved ones
Delete SQL reports (delete_reports)
The ability to delete saved SQL reports
Note that you need execute_reports in order to be able to delete them
Execute SQL reports (execute_reports)
The ability to run custom SQL reports, but not create or edit them
Allow staff members to modify permissions for other staff members (staffaccess)
This permission requires the borrowers permission above
Course reserves (coursereserves)
Allow access to the course reserves module
Note that if the UseCourseReserves system preference is not enabled, these permissions will not have any effect
Add course reserves (add_reserves)
Grants the ability to add items to existing courses
Remove course reserves (delete_reserves)
Grant the ability to remove items from existing courses
Add, edit and delete courses (manage_courses)
Grants the ability to create, edit and delete courses, but not manage the items
Koha plugins (plugins)
Configure plugins (configure)
Gives the ability to run the “configure” section of a plugin if it has one
Note that the staff member needs either the report permission or the tool permission (below) in order to be able to access the plugins
Manage plugins (manage)
La possibilità di installare o disinstallare plugin
Note that the staff member needs either the report permission or the tool permission (below) in order to be able to access the plugins
Use report plugins (report)
La possibilità di usare i plugin di tipo report
Use tool plugins (tool)
La possibilità di usare plugin di tipo tool (strumento)
Lists (lists)
Importante
Ogni persona dello staff ha i permessi di creare e modificare le proprie liste, questo permesso è necessario se vuoi dare allo staff il permesso di cancellare liste pubbliche che non hanno creato loro.
Delete public lists (delete_public_lists)
The ability to delete public lists created by someone else
Patron clubs (clubs)
Create and edit clubs (edit_clubs)
Create and edit patron clubs using the Patron clubs tool
Create and edit club templates (edit_templates)
Create and edit club templates using the Patron clubs tool
Enroll patrons in clubs (enroll)
Enroll patrons from the patron file
The borrowers permissions is required in order to enroll patrons in clubs
Create and modify interlibrary loan requests (ill)
Gives access to the Interlibrary loan (ILL) module
Self check modules (self_check)
Log into the self check-in module (self_checkin_module)
Nota
This permission prevents the patron from using any other OPAC functionality
Perform self checkout at the OPAC (self_checkout_module)
Nota
This permission should be used for the patron matching the AutoSelfCheckID system preference
Manage stockrotation operations (stockrotation)
Add and remove items from rotas (manage_rota_items)
Staff with only this permission will be able to manage the items in the rotas, but not the rotas themselves
Create, edit and delete rotas (manage_rotas)
Staff with only this permission will be able to manage the rotas, but not the actual items
Cash management (cash_management)
Add, edit and archive cash registers (manage_cash_registers)
Staff with this permissions will be able to manage the cash registers in the administration module
Access the point of sale page and take payments (takepayment)
Grants access to the point of sale module
Recalls (recalls)
Manage recalls for patrons (manage_recalls)
Grants access to the recall management page
Patron information
Quando guardi un record utente puoi vedere le informazioni da una delle molte sezioni indicate alla sinistra della pagina.
Vai a: Utenti > Sfoglia o ricerca un utente > Fai clic sul nome utente
Check out
For instruction on checking items out, view the Checking out section of this manual.
I membri dello staff possono accedere alla situazione dei propri prestiti facendo clic sul loro username, sulla riga in alto a destra del client staff, e facendo poi clic su Prestiti nel menu a scomparsa
Dettagli
Nota
I membri dello staff possono accedere alla situazione del proprio account facendo clic sul loro username, sulla riga in alto a destra del client staff, e facendo poi clic su “Mio Account” nel menu a scomparsa
All patron information will appear in the Details tab. This includes all the contact information, notes, custom patron attributes, messaging preferences, etc. entered when adding the patron.
In the case of patrons who are marked as “Child” or “Professional” and their guarantors additional information will appear on their record.
A child patron will list their guarantor
On the guarantor’s record, all children and/or professionals will be listed
If the age of the patron is outside the age range defined in their patron category a warning will appear on their record.
Circulation summary
In fondo alla pagina di informazione dell’utente troverai un rapido accesso alle copie che l’utente ha in prestito, attese da tempo e prenotato.
Checkouts
The first tab shows the items the patron currently has checked out.
Nota
You can customize the columns of this table in the “Table settings” section of the Administration module (table id: issues-table).
Relatives” checkouts
If they have family at the library, staff can see what the other family members have checked out.
Charges
The Charges tab will only show in the patron accounts that have unpaid amounts or unused credits.
The tab will show the total amount, without any details. To see the details, go to the accounting tab.
Holds
If the patron has holds, the number of holds will appear on this tab’s title and the details will appear in the tab.
Nota
The barcode and call number will only appear on item-level holds or holds that have been confirmed. Record-level holds that are not waiting to be picked up will not have barcodes or call numbers.
From here you can manage the patron’s holds: change the pickup library, cancel or suspend holds.
Nota
You will only be able to suspend holds if the SuspendHoldsIntranet system preference is set to «Allow».
Nota
If, when suspending a hold, you want to be able to set a date at which to automatically resume the hold, set the AutoResumeSuspendedHolds system preference to «Allow» and make sure the unsuspend_holds cron job is activated.
Recalls
If recalls are enabled, currently active recalls requested by the patron will appear in this tab.
From here staff members can see the status of each recall and manage them.
Article requests
If the ArticleRequests system preference is enabled, and the circulation rules allow it, the patrons will be able to request articles, either through the OPAC or in the staff interface.
The details of the patron’s request, and its status, are visible in this tab.
Restrictions
Il tab Restrizioni è visibile per tutti gli utenti. Se un utente non ha restrizioni, questa situazione sarà visualizzata nel tab.
Se l’utente ha delle restrizioni sul suo account, il tab ne dettaglia il numero e la descrizione.
- There are at least four kinds of restrictions:
Manual
Overdues
Suspension
Discharge
Using the “Add manual restriction” link you can add a restriction to the patron record from here. This can be used for any type of restriction you need to put manually on a patron record.
Comment: enter a comment to explain the restriction
Expiration: optionally enter an expiration date for this restriction. If there is no expiration date, the restriction will stay on the file until it is removed. If there is an expiration date, the restriction will automatically be removed.
If you have enabled the PatronRestrictionTypes preference, then you will have a select list of restriction types when attempting to add a manual restriction. This list can be managed from the administration page
The overdues restrictions are automatically set when overdue notices are sent if you specified you wanted the patron restricted in the overdue notice/status triggers tool.
This restriction will not be removed automatically when the overdue items are returned unless the AutoRemoveOverduesRestrictions system preference is set to “Do”.
In the circulation rules, you can choose to fine users by suspending them instead of (or in addition to) fining them money. In that case, returning an overdue document will trigger a suspension restriction.
Patrons may also be restricted if you have issued a discharge for them. Once the discharge is validated, the patron is automatically restricted.
Restrictions on a patron record will block checkouts. In fact, a message will appear in red when going to the checkout page.
Restrictions may also prevent renewing items if the RestrictionBlockRenewing system preference is set to “block”.
On the OPAC, patrons will get a message saying their account is frozen. They will not be able to place holds from the OPAC.
If you have patrons that have more than one restriction, you can choose to cumulate their restriction periods or not through the CumulativeRestrictionPeriods system preference.
Nota
If you want to restrict patrons from doing various actions if their record is not pristine, check the following system preferences:
Set the OverduesBlockCirc system preference to “Block” to prevent patrons who have overdue materials from checking out other materials.
Set the OverduesBlockRenewing system preference to “block renewing for all the patron’s items” or “block renewing only for this item” to prevent patrons who have overdue materials from renewing their loans.
Enter values in the noissuescharge and NoIssuesChargeGuarantees system preferences in order to block checking out to patrons who have more than a certain amount in fines or to patrons whose guarantees owe more than a certain amount.
Enter a value in the maxoutstanding system preference to prevent patron from placing holds on the OPAC if they owe more than a certain amount.
Enter a value in the OPACFineNoRenewals system preference to prevent patron who owe more than a certain amount to renew their loans from the OPAC.
Set the BlockExpiredPatronOpacActions system preference to “Block” if you want to prevent patron whose membership has expired to place hold or renew their loans from the OPAC.
Clubs
If you use patron clubs, patrons will have a tab in their record indicating which club they are enrolled in, if any.
Accounting
The patron’s complete accounting history will appear on the Accounting tab. The Accounting tab will show all types of charges and credits: overdue fines, membership fees, rental fees, reserve fees and any other charge you may have for patrons.
Nota
You can customize the columns of this table in the “Table settings” section of the Administration module (table id: account-fines).
The Transactions tab will show you the following columns:
Date: the date the charge, payment or credit was posted
Nel caso delle multe, questo rappresenta l’ultimo giorno in cui l’importo dev’essere versato
Account type: what type of charge, payment or credit it is
In cases where an account type may have an accompanying status it will be displayed alongside the accounttype in brackets.
Description of charges: a description of the charges including the due date for overdue items and a link to the item record where one is available
Barcode: if the charge is linked to a particular item, the barcode is displayed
Due date: if the charge is an overdue fine, the due date is displayed
Checkin date: if the charge is an overdue fine, the checkin date is displayed
Checkout date: if the charge is an overdue fine, the check out date is displayed
Home library: if the charge is linked to a particular item the home library is displayed
Note: qualsiasi annotazione riguardante questo addebito/pagamento
If you’re allowing patrons to pay fines via the OPAC with PayPal (EnablePayPalOpacPayments) you will see a Note that says “PayPal” for items paid this way
Importo: totale dovuto per la tariffa o la multa
Importo in sospeso: ammontare delle somme ancora da saldare
Actions:
A selection of actions available to take upon the account line as detailed below
Nella parte superiore della tabella è possibile fare clic su “filtra transazione pagata” per nascondere tutte le transazioni completati e di sopra è possibile utilizzare la casella di ricerca per trovare un debito o un pagamento specifico.
Actions
Action buttons will be available for the different account lines depending on the users available permissions and the account type and status.
A button to print a receipt for that line item
A button to show further details about the charge and any payments that have been made
A button to void (reverse) a payment/credit
This button will only appear on a payment/credit line. Upon voiding the line it will reverse the payment process restoring the amountoutstanding for any debts/debits which the payment/credit may have previously been used to offset. This action is most commonly used to correct cases where a payment was recorded but never actually received. The credit line will be set to a zero amount and updated to VOID.
A button to cancel (remove) a charge/debit
This button will only appear on a charge/debit line that has not already had any payment/credits applied to it. Upon cancelling the line it will be marked as “Cancelled” and a CANCELLATION line will be added and offset against it. This action is most commonly used to correct cases where a charge was made mistakenly.
A button to pay against charges/debits with outstanding amounts
This button will appear against any charge/debit with an outstanding amount. The subsequent page can be used to pay or writeoff the line partially or in full with a PAYMENT or WRITEOFF line will being added.
A button to issue a payout of credit
This button will appear against any credit line that has an amount outstanding and you have the payout permission. It allows the librarian to return outstanding credit to the patron and record the action with a PAYOUT line.
A button to issue a refund against a charge/debit
This button will appear against any charge/debit line that has been paid or partially paid and you have the refund permission. The subsequent modal dialogue will allow you to partially or fully refund the offset debt, either in CASH or by means of a credit added to the account.
A button to apply a discount to a charge/debit
This button will appear against any charge/debit which has not already been offset by a credit/payment and you have the discount permission. The subsequent modal dialogue will allow you to add a discount upon the charge.
Charging fines/fees
Most fees and fines will be charged automatically if the fines cron job is running. Fines will also be charged when an overdue item is checked in if the CalculateFinesOnReturn system preference is enabled.
Fines will be charged based on your circulation and fines rules
Hold fees will be charged based on the rules you set in the Patron types and categories administration area
Rental fees will be charged based on the settings in your Item iypes administration area
Segnando una copia Persa tramite la pagina modifica copia automaticamente metterà sul record dell’utente il costo di sostituzione della copia
Creating a patron in a category with an enrollment fee.
Renewing a patron account in a category with an enrollment fee.
Article request fees will be charged based on the article request fees section of the circulation rules page.
Pay and writeoff fines
Each line item can be paid in full (or written off) using the “Pay charges” tab. You can switch between “Pay” and “Write off” mode using the buttons located at the top of this tab if you are part way through a transaction.
Nota
You can customize the columns of this table in the “Table settings” section of the Administration module (table id: pay-fines-table).
Ogni multa può essere pagata totalmente o parzialmente (o cancellata).
Pagamento completo di una multa
Se vuoi annatare qualcosa circa il pagamento devi scrivelo prima di andare avanti
Premi «Paga» accanto alla multa che vuoi conciliare
The full amount of the fine will be populated for you in the «Collect from patron» box
There is a change feature included in this payment process. An option to specify how much money was collected when paying a fine, as well as defining how much was paid on the fine. If these numbers are different (i.e. more money was collected) a popup displaying the amount of change to be given will be displayed and require confirmation before proceeding
If one or more values are defined under the PAYMENT_TYPE authorized value category a dropdown selection box will be displayed to specify a custom payment type.
If the UseCashRegisters system preference is enabled, you will have a choice of cash register in which to enter the transaction
Premi su “Conferma”
La multa verrà rimossa dalle multe pendenti, e indicata come completamente pagata.
Nota
If the FinePaymentAutoPopup system preference is enabled a print dialogue window will display. If change was given for this transaction the details will be included when using this system preference.
In addition to printing receipts you can enable email receipts for payment and writeoff transactions with the UseEmailReceipts system preference.
Pagamento parziale di una multa
Premi «Paga» accanto alla multa che vuoi pagare parzialmente
Enter the amount you are collecting from the patron in the «Collect from patron» box
Premi su “Conferma”
The fine will be updated to show the original amount, and the current amount outstanding
Paga una somma per tutte le multe
Click the «Pay amount» button
Enter the amount you are collecting from the patron in «Collect from patron.» The sum of all fines is shown in «Total amount outstanding»
Premi su “Conferma”
Il totale delle multe verrà aggiornato prima con il pagamento effettuato per le multe più vecchie.
Pay selected fines
Check the selection boxes next to the fines you wish to pay, click «Pay selected»
Indica un importo da pagare per le multe.
Premi su “Conferma”
Il totale delle multe verrà aggiornato prima con il pagamento effettuato per le multe più vecchie selezionate.
Cancellazione di singola multa
Premi «Cancella» accanto alla multa che vuoi cancellare.
A confirmation box will appear to specify a total amount to writeoff. This box allows a partial writeoff of fines.
Tutte le multe saranno rimosse dalle multe in sospeso, e mostrate come cancellate.
Writeoff selected fines
Check the selection boxes next to the fines you wish to pay, click «Writeoff selected».
Click «Confirm».
Tutte le multe saranno rimosse dalle multe in sospeso, e mostrate come cancellate.
Writeoff all fines
Click the «Writeoff all» button
Tutte le multe saranno rimosse dalle multe in sospeso, e mostrate come cancellate.
Cancel fines or fees
If a user was charged for something and it’s an error, you can cancel the fee by clicking the “Cancel charge” button in the Actions column.
Once clicked a new line will be added to the account for a “Cancelled charge” of the same amount as the cancelled charge. The charge that was cancelled will now have the “Cancelled” status and the amount outstanding will be 0.
If you cancelled a charge by mistake, you can void the cancellation (see Void payments below).
Void payments
If you accidentally mark and item as paid, you can reverse that line item by clicking “Void” to the right of the line
Once clicked a new line item will be added to the account showing the payment as ‘Voided’. The payment line is added back to the Pay fines tab as an outstanding charge.
Creating manual invoices
Per le tariffe che non sono addebitate in automatico, i bibliotecari possono creare una fattura a mano
Prima scegliere il tipo di fattura da creare
To add additional values to the manual invoice type pull down menu, add them to the debit types in the Administration module.
Se la tariffa è associata ad una copia, puoi inserire il barcode della copia, cosi la linea di spesa mostrerà un link alla copia
Il campo descrizione è dove inserisci la descrione del debito
Nel campo per l’importo non usare simboli, metti solo numeri e decimali.
Creating manual credits
I crediti aggiunti a mano possono essere usati per pagare le multe.
Prima scegli il tipo di credito che vuoi applicare
Se il credito è associato a una copia, puoi inserire il barcode della copia cosichè la linea di credito punterà alla copia giusta
Il campo descrizione è dove inserisci la descrizione del credito
Nel campo per l’importo non usare simboli, metti solo numeri e decimali.
Printing invoices
Alla destra di ogni linea c’e” un link per la stampa. Cliccandolo viene stampata uan ricevuta per quella particolate spesa con la sua descrizione e il credito/debito totale dell’utente.
Routing lists
A list of all of the serial routing lists the patron belongs to will be accessible via the “Routing lists” tab on the patron record.
In questa sezione potrai vedere e modificare le routing list a cui appartiene l’utente.
Circulation history
The circulation history tab will appear if you have set the intranetreadinghistory preference to allow it to appear. If you have the OPACPrivacy system preference set to “Allow” and the patron has decided that the library cannot keep this information this tab will only show currently checked out items.
Nota
You can customize the columns of this table in the “Table settings” section of the Administration module (table id: checkouthistory-table).
To see when an item was renewed and by whom, click ‘View’ in the Number of renewals column.
Se vuoi esportare una lista di barcode delle copie rientrate oggi, puoi trovare quest’opzione sotto il menu “Di più” che trovi in alto a destra.
Verrà generato un file di testo con un barcode per riga.
Holds history
The holds history tab shows all the holds the patron has made, with their status.
Nota
You can customize the columns of this table in the “Table settings” section of the Administration module (table id: holdshistory-table).
Modification log
If you have set your BorrowersLog to track changes to patron records, then this tab will appear. The Modification log will show when changes were made to the patron record. If you also have turned on the IssueLog and ReturnLog you will see checkins and outs on this screen as well.
Il campo “Bibliotecario” mostra l’id del bibliotecario che ha fatto i cambiamenti
La colonna Modulo contiene “Utenti» per il modulo utenti
La colonna Azione contiene la descrizione della modifica apportata
La colonna Oggetto contiene il nome e/o il codice dell’utente che è stato modificato. (nell’esempio soprastante si vedono le modifiche apportate all’utente con codice 34)
Avvisi
Le Preferenze messaggi utenti <#setpatronmessaging> vengono impostate quando si aggiunge o si modifica un utente. Questa linguetta elenca i messaggi già inviati e quelli che sono ancora in coda:
Cliccando sul titolo del messaggio si visualizzerà il testo completo del messaggio spedito.
If the message has a status of sent or failed you will have the option to “resend” the message to the patron by clicking the “resend” button found under the status.
Statistiche
Depending on what you set for the values of your StatisticsFields system preference, you can see statistics for one patron’s circulation actions.
Files
If you set the EnableBorrowerFiles preference to “Do” the Files tab will be visible on the patron information page.
Da qui puoi caricare files da collegare al record dell’utente.
Tutti i file caricati appariranno sotto la form in cui potrai caricare altri file.
Purchase suggestions
Se l’utente ha inserito un suggerimento d’acquisto, vedrai il tab “suggerimenti d’acquisto” nella sua scheda.
Da qui puoi vedere tutti i suggerimenti d’acquisto e il loro stati, puoi anche creare un suggerimento dalla scheda dell’utente cliccando sul pulsante in alto “Nuovo suggerimento d’acquisto”.
Learn more about managing purchase suggestions in the Acquisitions chapter of this manual.
Liberatorie dell’utente
A discharge is a certificate that says the patron has no current checkouts, no holds and owe no money. To enable this option on the patron record you need to set the useDischarge system preference to “Allow”.
Nota
In France a «quitus» («discharge») is needed if you want to register for an account in a library or a university.
Nota
Le biblioteche accademiche spesso richiedono dalla biblioteca una liberatoria prima di potersi laureare.
Gli utenti possono chiedere la liberatoria attraverso l’OPAC. Tutte le richieste di liberatoria in attesa vengono messe sotto i bottoni del menu nella pagina principale dell’interfaccia dei bibliotecari
Cliccando sulle richieste in sospeso si aprirà una schermata dove è autorizzare le liberatorie
Per generare una liberatoria per un utente clicca il tab “Liberatoria” sulla sinistra del record utente
Se l’utente può autogenerarsi la liberatoria, allora vedrà un pulsante con la frase “Genera la liberatoria”
Se non è cosi, vedrai un errore che spieghera perchè non puoi fare la liberatoria per l’utente.
Una volta che la letterà è stata generata, avrai un PDF da scaricare
Nota
You can style the PDF using the NoticeCSS preference.
L’utente si troverà con una restrizione sul suo account
E lo storico delle liberatorie verrà aggiunto nel tab “Liberatoria”
Housebound patrons
There are three roles a patron can have in regard to housebound circulation: borrower, chooser or deliverer.
Importante
In order to use the housebound module, the HouseboundModule and ExtendedPatronAttributes system preferences must be enabled.
Chooser
If you have enabled the housebound module, with the HouseboundModule system preference, you will see that patrons now have a new section in their record called “Housebound roles”.
Click the “Add” button to mark this patron as a “Chooser”.
The chooser is in charge of choosing the materials for the housebound patron.
Deliverer
In the “Housebound roles”, click the “Add” button to mark this patron as a “Deliverer”.
The deliverer is in charge of delivering the chosen materials to the housebound patron on a specific day at a specific time.
Housebound borrowers
To create a housebound profile for an housebound patron, click on the “Housebound” tab in their record.
From there, you can edit their housebound profile information.
Delivery day: choose which day (or “Any”) the patron prefers to receive their delivery.
Frequency: choose the frequency at which they want to receive their deliveries.
Nota
The frequencies are managed through the HSBND_FREQ list of authorized values.
Preferred materials: enter notes that will help the chooser choose appropriate documents for the housebound patron.
For example: books, dvds, magazines, etc.
Subjects: if the housebound patron has a preference for particular subjects, enter it here. This will help the chooser choose interesting documents for the patron.
For example: romance, cookbooks, thrillers, etc.
Authors: if the housebound patron has favorite authors, enter them here.
For example: Danielle Steel, James Patterson, etc.
Referral: if the housebound patron has a referral, enter it here.
Notes: enter any other notes that may help the chooser or the deliverer.
Click the “Save changes” button to save the housebound profile.
Coordinating deliveries
To plan visits, go to the housebound patron’s record.
In their housebound tab, you will be able to create deliveries.
Click on “Add a new delivery”.
Fill out the information :
Date: Enter the date of the delivery.
Time: Select a time of day for the delivery. The choices are morning, afternoon, or evening.
Chooser: Select a chooser who will be in charge of selecting the materials for this housebound patron.
Deliverer: Select a deliverer who will be in charge of picking up the materials and bringing them over to the housebound patron.
Choosers and Deliverers can be notified of planned deliveries via reports. Example reports be found in the SQL Reports Library at https://wiki.koha-community.org/wiki/SQL_Reports_Patrons#Patron_Characteristics.
Recalls history
If recalls are enabled, active and past recalls requested by the patron will appear in this tab.
From here staff members can see the status of each recall and manage them.
Two factor authentication in the staff interface
Koha offers two-factor authentication (2FA) for logging into the staff interface.
This two-factor authentication uses a time-based one-time password (TOTP). A TOTP is a password can only be used once and is only valid for a limited time.
Users wanting to use the two-factor authentication must have an app to generate these TOTPs. Any authenticator app, such as Google Authenticator, andOTP, FreeOTP and many others can be used. Applications that enable backup of their 2FA accounts (either cloud-based or automatic) are recommended.
Turn on the two-factor authentication with the TwoFactorAuthentication system preference.
Once this is done, the staff user must go to their account by clicking their username at the top of the page and clicking “My account”.
The user must then go to More > Manage two-factor authentication.
The status should be “Disabled” when first going to this page.
Click on “Enable two-factor authentication”.
A QR code will be presented. This code must be scanned with an authenticator app (see above for suggestions).
Nota
If the app doesn’t allow to scan QR codes, the page gives the credentials that can be entered manually (account, key, time-based).
Once the QR code is scanned, the app will return a time-based PIN code. The user must enter this PIN code in the PIN code field and click “Register with two-factor app”.
The status of the two-factor authentication will now be enabled.
When this user tries to log in to the staff interface, they will have to enter their username and password, like always, but also a two-factor authentication code.
The user must then open their authenticator app, generate a time-based one-time password and enter it in the field in order to log in.
Should the user wish to disable their two-factor authentication, they can go to their account in the staff interface, click More > Manage two-factor authentication and click “Disable two-factor authentication”.
Patron search
Cliccando sul link al modulo degli utenti sarà visualizzata una pagina per cercare/scorrere gli utenti. Da qui puoi cercare un utente inserendo una parte del nome o il loro numero di tessera.
Cliccando il segno più a destra della casella di ricerca verrà mostrata la ricerca avanzata di utenti, con un numero maggiore di filtri tra cui la categoria utente e la biblioteca di appartenenza.
Puoi filtrare gli utenti trovati usando le opzioni di ricerca sul lato sinistro della pagina.
Dipendendo da cosa hai scelta per “Campi di ricerca”. puoi cercare gli utenti in diversi modi.
Standard:
Inserisci una parte del nome, l’email o il barcode
Email:
Inserisci qualsiasi parte dell’indirizzo email dell’utente e scegli “Contiene” invece di “Inizia con”
Numero utente:
Inserisci il numero utente di Koha:
Numero di telefono:
Inserisci il numero di telefono esattamente come nel sistema o staccando con uno spazio le sezioni del numero.
Esempio: Per cercare il (212) 555-1212 puoi inserirlo esattamente cosi oppure cercare 212 555 1212
Indirizzo:
Inserisci qualsiasi parte dell’indirizzo dell’utente e scegli “Contiene” invece di “Inizia con”. In questo modo la ricerca avverrà cercando la stringa ovunque nei campi dell’indirizzo dell’utente
Data di nascita
Birth dates should be entered using the format set forth in the dateformat preference.
Ordina per il campo 1:
Questo è un campo proprieatario che le biblioteca posso usare per ogni tipo di dato riguardante gli utenti.
Ordina per il campo 2:
Questo è un campo proprieatario che le biblioteca posso usare per ogni tipo di dato riguardante gli utenti.
Puoi sceglire se cercare per stringhe iniziali nei campi o per stringhe contenute nei campi. Scegliendo “Contiene” farai una ricerca tipo quella con caratteri jolly.
Puoi scorrere i record degli utenti cliccando le lettere con i link presenti in alto.
If your search only returns one result, you will be taken directly to the patron’s file. If your search returns more than one result, you will be given a list from which to choose.
Nota
You can customize the columns of this table in the “Table settings” section of the Administration module (table id: memberresultst).
Communicating with patrons
Koha offers several options for communicating with patrons, some of which have already been covered in this chapter.
OPAC notes
OPAC notes are added to the patron’s file through the add patron form or the edit patron form, in the “Library set-up” section.
They show up in the “Your summary” section of the patron’s online account in the OPAC.
In the staff interface, OPAC notes will be in the “Library use” section of the patron’s file.
OPAC messages
OPAC messages are added to the patron’s file using the “Add message” button.
To leave a message that the patron will be able to see in the OPAC, choose «OPAC - Patron’s name» in the “Add a message for” field. Enter your message in the box, or choose a predefined message in the drop-down menu.
Nota
Predefined messages are added in the BOR_NOTES authorized value category
Once saved, the patron will be able to see the message in the “Your summary” section of their online account. The patron will also be able to see the date on which the message was added as well as the name of the branch.
In the staff interface, OPAC messages are shown on the patron’s detail page, at the top of the page just under the row of action buttons.
It will also appear on the checkout page, to the right of the checkout box.
Advance notices and hold notices
If you have enabled the EnhancedMessagingPreferences system preference, you cat set advance notices as well as hold notices when adding a new patron or editing a patron.
If the EnhancedMessagingPreferencesOPAC system preference is set to “show”, patrons will be able to modify their messaging preferences in their online account.
Item due: A notice on the day and item is due back at the library
Customize this notice by editing the DUE or DUEDGST notices in the Notices & slips tool
Advance notice: A notice in advance of the patron’s items being due (the patron can choose the number of days in advance)
Customize this notice by editing the PREDUE or PREDUEDGST notices in the Notices & slips tool
Hold filled: A notice when you have confirmed the hold is waiting for the patron
Customize this notice by editing the HOLD notice in the Notices & slips tool
Item check-in: A notice that lists all the of the items the patron has just checked in
Customize this notice by editing the CHECKIN notice in the Notices & slips tool
Item checkout: A notice that lists all the of the items the patron has just checked out and/or renewed, this is an electronic form of the checkout receipt
Customize this notice by editing the CHECKOUT notice in the Notices & slips tool
Auto renewal: A notice that notifies the patron that their checkouts have been automatically renewed, or if there was a problem with their automatic renewal.
Customize this notice by editing the AUTO_RENEWAL or AUTO_RENEWAL_DGST notice in the Notices & slips tool
This option will only appear if the AutoRenewalNotices is set to «according to patrons messaging preferences»
Patrons can choose to receive their notices as a digest by checking the “Digest only” box along with the delivery method. A digest is a combination of all the messages of that type (so all items due in 3 days in one email) in to one email instead of multiple emails for each alert.
The delivery methods currently supported are:
Email
SMS (text messages)
Automated phone call system
Print
To generate the advance notices (advance notice and item due), you need to run the advance_notices.pl cronjob. Then, the process_message_queue.pl cronjob will send the notices or the gather_print_notices.pl cronjob will gather them in a nice file you can print out and send out via regular mail.
Overdue notices
Overdue notices are managed in Notices & slips and when they are sent is managed in Overdue notice/status triggers.
Patrons cannot opt out of receiving overdue notices like they can other notices (such as advance notices or hold notices)
To generate the overdue notices , you need to run the overdue_notices.pl cronjob. Then, the process_message_queue.pl cronjob will send the notices or the gather_print_notices.pl cronjob will gather them in a nice file you can print out and send out via regular mail.